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Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations by [Nicole Forsgren PhD, Jez Humble, Gene Kim]

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Jez Humble

Nicole Forsgren PhD

Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations Kindle Edition

by Nicole Forsgren PhD (Author), Jez Humble (Author), Gene Kim (Author) Format: Kindle Edition

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Winner of the Shingo Publication Award

Accelerate your organization to win in the marketplace.

How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.
Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.

Print length

289 pages
Language

English
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On Kindle Scribe
Publisher

IT Revolution Press
Publication date

March 27 2018
File size

8594 KB
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In our search for measures of delivery performance that meet these criteria, we settled on four: delivery lead time, deployment frequency, time to restore service, and change fail rate.
Highlighted by 4,117 Kindle readers
The key to successful change is measuring and understanding the right things with a focus on capabilities—not on maturity.
Highlighted by 3,590 Kindle readers
Lead time is the time it takes to go from a customer making a request to the request being satisfied.
Highlighted by 3,555 Kindle readers
Second, our measure should focus on outcomes not output: it shouldn’t reward people for putting in large amounts of busywork that doesn’t actually help achieve organizational goals.
Highlighted by 3,454 Kindle readers

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Review

"We strongly recommend this book to anyone involved in a digital transformation for solid guidance about what works, what doesn't work, and what doesn't matter." -- Tom & Mary Poppendieck, Authors of the Lean Software Development Series

"A must read! In a sea of books about technology approaches, Accelerate stands out in its clarity and practicality." -- Karen Martin, Author, Clarity First and The Outstanding Organization

"Excellent! As well as conclusively showing that DevOps outcomes are faster, cheaper AND safer, this book is an excellent case study for robust survey design and analysis." -- Adrian Cockroft

"This is the kind of foresight that CEOs, CFOs, and CIOs desperately need if their company is going to survive in this new software-centric world.Anyone that doesn't read this book will be replaced by someone that has." -- Thomas A. Limoncelli, Co-Author of The Practice of Cloud System Administration

“'Here, do this!' The evidence presented in Accelerate is a triumph of research, tenacity and insight, proving not just correlation but a causal link between good technical and management behaviours and business performance. It also exposes the myth of “maturity models” and offers a realistic, actionable alternative. As an independent consultant working at the intersection of people, technology, process, and organisation design this is manna from heaven!As chapter 3 concludes: 'You can act your way to a better culture through implementing these practices in technology organizations'. There is no mystical culture magic, just 24 concrete, specific capabilities that will lead not only to better business results, but more importantly to happier, healthier, more motivated people and an organisation people want to work at. I will be giving copies of this book to all my clients." -- Dan North, Independent Technology and Organization consultant

"The 'art' of constructing a building is a well understood engineering practice nowadays. However, in the software world, we have been been looking for patterns and practices that can deliver the same predictable and reliable results whilst minimizing waste and producing the increasingly high performance our businesses demand.Accelerate provides research backed, quantifiable and real world principles to create world class, high performing IT teams enabling amazing business outcomes.Backed by the two leading thought leaders (Kim and Humble) in the DevOps community and world class research from PHD Forsgren, this book is a highly recommended asset!" -- Jonathan Fletcher, Group CTO, Hiscox

"In their book Accelerate, Nicole Forsgren, Jez Humble and Gene Kim don't break any new conceptual ground regarding agile, lean and DevOps. Instead, they provide something that might be even more valuable which is a look inside the methodological rigor of their data collection and analysis approach which lead them to their earlier conclusions on the key capabilities that make IT organizations better contributors to the business. This is a book that I will gladly be placing on my bookshelf next to the other great works by the authors." -- Cameron Haight, VP & CTO, Americas, VMware

"Accelerate does a fantastic job of explaining not only what changes organizations should make to improve their software delivery performance, but also the why, enabling people at all levels to truly understand how to level up their organizations." -- Ryn Daniels, Infrastructure Operations Engineer at Travis CI and author of Effective DevOps

"With this work, the authors have made a significant contribution to the understanding and application of DevOps. They show that when properly understood, DevOps is more than just a fad or a new name for an old concept. Their work illustrates how DevOps can improve the state of the art in organizational design, software development culture, and systems architecture. And beyond merely showing, they advance the DevOps community's qualitative findings with research-based insights that I have heard from no other source." -- Baron Schwartz, Founder & CEO of VividCortex and Co-Author of High Performance MySQL --This text refers to the paperback edition.

About the Author

Dr. Nicole Forsgren does research and strategy at Google Cloud following the acquisition of her startup DevOps Research and Assessment (DORA) by Google. She is best known for her work measuring the technology process and as the lead investigator on the largest DevOps studies to date. She has been an entrepreneur, professor, sysadmin, and performance engineer. Nicole's work has been published in several peer-reviewed journals. Nicole earned her PhD in Management Information Systems from the University of Arizona, and is a Research Affiliate at Clemson University and Florida International University. She lives in San Francisco, CA.

Jez Humble is co-author of The DevOps Handbook, Lean Enterprise, and the Jolt Award-winning Continuous Delivery. He is currently researching how to build high performing teams at his startup, DevOps Research and Assessment, LLC, and teaching at UC Berkeley. He lives in California.

Gene Kim is a multiple award-winning CTO, researcher, and co-author of The Phoenix Project, Beyond The Phoenix Project, The DevOps Handbook, and The Visible Ops Handbook. He is founder of IT Revolution, hosts the DevOps Enterprise Summit conferences, and speaks around the world. He lives in Portland, OR with his wife and children.

--This text refers to the paperback edition.

Product details

ASIN ‏ : ‎ B07B9F83WM
Publisher ‏ : ‎ IT Revolution Press; 1st edition (March 27 2018)
Language ‏ : ‎ English
File size ‏ : ‎ 8594 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Enabled
Word Wise ‏ : ‎ Enabled
Sticky notes ‏ : ‎ On Kindle Scribe
Print length ‏ : ‎ 289 pages

Best Sellers Rank: #106,548 in Kindle Store (See Top 100 in Kindle Store)
- #7 in Operations Research in Professional & Technical
- #7 in Operations Research (Kindle Store)
- #9 in Economic Statistics (Kindle Store)

Customer Reviews:
4.5 2,733 ratings

About the authors

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Jez Humble
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Jez Humble is co-author of several books on software including Shingo Publication Award winner Accelerate, The DevOps Handbook, Lean Enterprise, and Jolt Award winner Continuous Delivery. He has spent his 20 year career in software tinkering with code, infrastructure, and product development in companies of varying sizes across three continents, including working for the US Federal Government’s 18F team as part of the Obama Tech Surge, and co-founding startup DevOps Research and Assessment LLC, which was acquired by Google in December 2018. He works for Google as a site reliability engineer, and teaches classes on agile software engineering and product management at UC Berkeley’s School of Information.
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Nicole Forsgren PhD
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Nicole is an IT impacts expert who is best known for her work with tech professionals and as the lead investigator on the largest DevOps studies to date. She is a consultant, expert, and researcher in knowledge management, IT adoption and impacts, and DevOps. In a previous life, she was a professor, sysadmin, and hardware performance analyst. Nicole has been awarded public and private research grants (funders include NASA and the NSF), and her work has been featured in various media outlets, peer-reviewed journals, and conferences. She holds a PhD in management information systems and a master’s degree in accounting. Nicole is CEO and Chief Scientist at DevOps Research and Assessment (DORA).
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Gene Kim
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Gene Kim is a multiple award-winning CTO, researcher and author, and has been studying high-performing technology organizations since 1999. He was founder and CTO of Tripwire for 13 years. He has written six books, including The Unicorn Project (2019), The Phoenix Project (2013), The DevOps Handbook (2016), the Shingo Publication Award winning Accelerate (2018), and The Visible Ops Handbook (2004-2006) series. Since 2014, he has been the founder and organizer of the DevOps Enterprise Summit, studying the technology transformations of large, complex organizations.
In 2007, ComputerWorld added Gene to the “40 Innovative IT People to Watch Under the Age of 40” list, and he was named a Computer Science Outstanding Alumnus by Purdue University for achievement and leadership in the profession.
He lives in Portland, OR, with his wife and family.
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Customer reviews

4.5 out of 5

2,733 global ratings

5 star		66%
4 star		22%
3 star		9%
2 star		3%
1 star		2%

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Top reviews from Canada

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Amaka

A must read for every IT personnel

Reviewed in Canada 🇨🇦 on April 23, 2022

Verified Purchase

Great insight into the world of devops and how it correlates to more effective software development and deployment. A must read.

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Tomer Levy

A good read, helped me organize my thoughts

Reviewed in Canada 🇨🇦 on December 30, 2020

Verified Purchase

I enjoyed reading this book. There was nothing completely new, but it organized it all in a logical framework that helped me.
I took many notes and to-do's.
The book offers surveys as the main tool to measure current state and progress. Even though the logic for that is explained in chapter 13 and 14, I expected other more objective KPI's.

Helpful

Gratuz

Highlights the steps enterprises need to take to gain value from digital transformation

Reviewed in Canada 🇨🇦 on September 3, 2018

Verified Purchase

If you are currently working at Netflix, Google, or Amazon in product engineering this book might not provide much insight. But for the rest of us this book shows in a scientific way the steps organization need to take to accelerate their digital output and gain the capability to stay relevant in the new digital economy.

One person found this helpful

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The Daddy

It’s in the science

Reviewed in Canada 🇨🇦 on April 11, 2019

Verified Purchase

A clear, concise, and methodical look at what differentiates high performance from low performance. If you have opinions about what impacts these attributes, then be prepared examine the data that will reinforce or burst those opinions.

Helpful

smaclell

Dense Informative and Illustrating. DevOps with deep analysis

Reviewed in Canada 🇨🇦 on July 20, 2019

Verified Purchase

An impressive achievement, this book distills years of hard work and analysis following growing trends in our industry. The book clearly shows the capabilities which push high performers to achieve greatness.

With the amount of data and findings they present I am not sure if you could make them more exciting. The authors are too notch, but due to the density of the material it can be a bit dry. There are entire chapters outlining the rigorous methods used. While intellectually interesting, they were harder to get through. The content is fantastic and so don't let this stop you from picking up this book.

If you want hard data to back up best practices or to help your team become stronger then this book is for you.

Helpful

Markus D

Not many hard statistics here.

Reviewed in Canada 🇨🇦 on May 21, 2018

Verified Purchase

Sorry Jez. I read every single book you are involved with. However I must say I am disappointed. I really am looking for some hard evidence to support the claims made in Puppet's Annual Reports, but this book just seems to offer more claims. Where are the hard numbers that prove trunk based development reduces risk?

I see claim after claim, but very little data to actually support your argument.

I am rooting for you and your work. Don't get me wrong, I think TBD is the right way to go. I just haven't seen any statistical evidence to support that. I am hoping to see more research on this topic soon.

Please keep up the great work!

3 people found this helpful

Helpful

Top reviews from other countries

Gerald Dunn

If you want an introduction to DevOps....

Reviewed in the United Kingdom 🇬🇧 on November 4, 2021

Verified Purchase

Why do I like this book and why do I think it is worthy of reading, reviewing and recommending ahead of a host of other books on DevOps?

1. It is short enough and accessible enough to be reasonably recommended to and consumed by a range of roles outside of the technology function.
2. It is written by and recommended by a number of people who clearly know their onions: Jez Humble, Nicole Forsgren and Gene Kim are all multipublished, award winning authors who have been involved in the State of DevOps survey for an extended period of time. Martin Fowler (who writes a forward) is one of the founding fathers of Agile and has written profoundly on many aspects of the programming craft
3. It seeks to justify its assertions with a range of quantitative methods which are pitched at the right level…you could use these ideas both to structure a business case and as a measurement framework to report against it.
4. It explores a range of technical, organizational, managerial and cultural aspects that combine to provide a step change in software development capability. It isolates atomic drivers of improvement. It describes positive and negative feedback loops to be aware of.
5. It connects those ideas into a coherent programme and suggests how you might go about adoption.

Apart from all of the practical ideas and the way it connects them I think the most interesting thought it left me with was this. Not only is high performance in the technology space going to offer a key differentiator for businesses in the future but that high performing technology function can be a catalyst to a high performing organization full stop.

6 people found this helpful

C72839

Good practices bought together but nothing revolutionary

Reviewed in the United Kingdom 🇬🇧 on December 17, 2018

Verified Purchase

I’m a software and found this book was too high level, I guess I was expected something offering real practical advice and real world experience, especially having read the fantastic continuous delivery. This book is a summary of why things like automated testing and continuous integration are sound practices but this is already preaching to the converted.

It had some new pieces of advice and guidance for me, and I especially like how it brings all together the best and well established practices, but generally it didn’t offer me much, but maybe I’m not the intended audience? This would be a great book if you were a struggling CTO or someone stuck in the old ways of manual testing etc. If you run a failing IT company or department then by all means read this, but to the established folks already doing the right things then pick this up 2nd hand on the cheap.

12 people found this helpful

Mr Terry Cleary

Basic and padded overviews

Reviewed in the United Kingdom 🇬🇧 on September 6, 2018

Verified Purchase

This book uses child size fonts. The book feels weighty but it's highly padded. I feel it's padded for a simple reason. It's not that in-depth and much of what is stated is simple or rather obvious; or is far better explained with detail and context in Amazon and Microsoft White papers. I was recommended this book and I have and rate the lean series but this book is poor in my view. Too little depth, too fluffy and too expensive overall.

16 people found this helpful

E. Gopalakrishnan

Excellent research

Reviewed in the United Kingdom 🇬🇧 on March 31, 2022

Verified Purchase

This book is an excellent read for anyone who has been interested in organisational performance and transformations.
In the pursuit of speed of delivery some forget quality and learning. In the lounge run, this ends up in failure. A lot of the first part presented the results of the research while the second part is all about how the research was done.
It was not an easy read because a lot of it was presenting facts and explaining methods of research and why surveys and how to frame the right questions etc. However, once you get through, you'll absolutely love it.

2 people found this helpful

Kevin Gough

Essential reading for anyone involved in software development.

Reviewed in the United Kingdom 🇬🇧 on February 20, 2021

Verified Purchase

An easily digestible summary of the huge amount of research carried out by Forsgren et al. If you are involved in the leadership of software development teams this will arm you with the evidence that you need to understand how and where you can help them improve. Inspirational and convincing, while there may be nothing new here for those who are already on a devops journey, it is a compelling summary of why that journey is important.

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Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations Kindle Edition

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About the authors

Jez Humble

Nicole Forsgren PhD

Gene Kim

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