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Comment: Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, will have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.
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Beyond Reason: Using Emotions as You Negotiate Paperback – Illustrated, Sept. 26 2006

4.5 out of 5 stars 225 ratings

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Product description

Review

“Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.”
—Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People
 
“Powerful, practical advice. It will put your emotions to good use.”
—Archbishop Desmond Tutu
 
“A must read for anyone who negotiates—which is to say for all of us.”
—Elena Kagan, Associate Justice of the Supreme Court of the United States; former dean of Harvard Law School; and former associate counsel to the president
 
“A brilliant guide . . . Anyone who faces a difficult conversation, let alone a formal negotiation, can use this as a guidebook.”
—Daniel Goleman, author of Emotional Intelligence 
 
“Destined to take its place alongside 
Getting to Yes on innumerable bookshelves around the world.”
—Howard Gardner, Harvard University
 
“An indispensable real-world guide for anyone. Roger Fisher and Daniel Shapiro have brilliantly detailed a methodical system for moving emotions in a constructive direction. The NYPD Hostage Negotiation Team faces some of the most high-stakes decisions every day. We regularly apply the skills of 
Beyond Reason to create the straightforward dialogue that resolves the vast majority of our hostage negotiations.”
—Lt. Jack J. Cambria, commanding officer, NYPD Hostage Negotiation Team
 
“As the prosecutor of the International Criminal Court, I have to apply law to the world's most serious crimes. A real challenge is how to deal with people's emotions and to maximize the constructive impact of our work. 
Beyond Reason provides essential tools to understand how to develop solutions to even the most serious problem.”
—Luis Moreno-Ocampo, chief prosecutor, International Criminal Court
 
“The perfect follow-up to 
Getting to YES . . . The book is both profound and easy to read, based on a wide range of research and firsthand experience in negotation. There is no interaction setting—public, professional, or personal, local, or international—where its recommendations will not be applicable.”
—Elise Boudling, Dartmouth College
 
Beyond Reason is exactly what we need now: a lucid, systematic approach to dealing with emotions, infused with a practical wisdom that will help you understand, enrich, and improve all your negotiations—and all your relations with fellow human beings.”
—Leonard L. Riskin, director, Center for the Study of Dispute Resolution, University of Missouri-Columbia
 
“The resurgence of interest in emotions has broadened the impact of research on brain and behavior. 
Beyond Reason takes this to a new level, showing how emotions can positively and negatively affect the way managers and other negotiators approach their goals.”
—Joseph LeDoux, author of Anxious, The Emotional Brain, and Synaptic Self
 
“Masters of diplomacy, Fisher and Shapiro of the Harvard Negotiation Project, build on Fisher's bestseller (he coauthored 
Getting to YES) with this instructive, clearly written book that addresses the emotions and relationships inevitably involved in negotiation.”
Publishers Weekly (starred review)
 
“This is one of those unusual works that is so carefully constructed and written that you may find yourself praising its common sense and nodding easily in concurrence. . . . It is a book to reflect upon and that belongs on every negotiator's reference shelf.”
—The Negotiator Magazine
 
“In this valuable, clearly written book, the authors say good negotiations—in business as well as in personal or family situations—hinge on respect for others, but also respect for your own feelings.”
—USA Today

About the Author

Roger Fisher is the Samuel Williston Professor of Law Emeritus, Director of the Harvard Negotiation Project, and the founder of two consulting organizations devoted to strategic advice and negotiation training.

Daniel Shapiro, Associate Director of the Harvard Negotiation Project, teaches negotiation at Harvard Law School and in the psychiatry department at Harvard Medical School/McLean Hospital.

Product details

  • Publisher ‏ : ‎ Penguin Books; Illustrated edition (Sept. 26 2006)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 0143037781
  • ISBN-13 ‏ : ‎ 978-0143037781
  • Item weight ‏ : ‎ 181 g
  • Dimensions ‏ : ‎ 12.95 x 1.52 x 20.32 cm
  • Customer Reviews:
    4.5 out of 5 stars 225 ratings

About the authors

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
225 global ratings

Top reviews from Canada

Reviewed in Canada on March 21, 2018
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Reviewed in Canada on January 19, 2018
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1.0 out of 5 stars One Star
Reviewed in Canada on January 19, 2018
This arrived with damage to the book even though it is supposed to be new. Not very impressed.
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Reviewed in Canada on February 15, 2018

Top reviews from other countries

Caufrier Frederic
5.0 out of 5 stars Added value
Reviewed in the United Kingdom on March 23, 2012
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3 people found this helpful
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Adil Hussain
5.0 out of 5 stars Highly recommend practical guide with lots of good real-life examples
Reviewed in the United Kingdom on December 27, 2007
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3 people found this helpful
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J. Shire
5.0 out of 5 stars Worth reading
Reviewed in the United Kingdom on September 22, 2017
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mp
5.0 out of 5 stars A phenomenal book.
Reviewed in the United Kingdom on November 29, 2015
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Kindle Customer
1.0 out of 5 stars Nothing of substance in this book other than be nice to people and they are more likely to cooperate ...
Reviewed in the United Kingdom on October 3, 2017
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