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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition MP3 CD – Unabridged, April 29 2014

4.6 out of 5 stars 9,286 ratings

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Product description

About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.



KERRY PATTERSON, JOSEPH GRENNY, DAVID MAXFIELD, RON MCMILLAN, and AL SWITZLER are the cofounders and leaders of VitalSmarts, an innovator in corporate training and organizational performance that has taught more than two million people worldwide and worked with more than 300 of the Fortune 500 companies.

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler are the leaders of VitalSmarts, an innovator in best-practices training products and services. The authors have taught millions of people worldwide and have worked with more than 300 of the Fortune 500 companies.

Product details

  • Publisher ‏ : ‎ Brilliance Audio; Unabridged edition (April 29 2014)
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 1491515627
  • ISBN-13 ‏ : ‎ 978-1491515624
  • Item weight ‏ : ‎ 99 g
  • Dimensions ‏ : ‎ 13.97 x 13.97 x 0.64 cm
  • Customer Reviews:
    4.6 out of 5 stars 9,286 ratings

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
9,286 global ratings

Top reviews from Canada

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Reviewed in Canada on November 22, 2020
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5.0 out of 5 stars Recommended to almost anyone!
By Skylar on November 22, 2020
This is an incredibly helpful book. It deals particularly with how to handle emotionally charged conversations, where one or both of you is upset or angry or doesn't want to speak up. As I was reading this, I could only think of one person in my life that I know who actually does all of these things in conversation, and maybe one other person who's decent...meaning I really think the majority of people would benefit from reading this book, even if you don't think you're especially bad at dialogue. I bought this book because I was struggling to phrase things well when I was offering criticism -- it came off too attackingly -- and this has given me so much to think about and so much helpful advice. I think this would be especially helpful to parents and couples. Most of the examples are aimed at people in their 30s-50s, but it really seems like the sooner the better for reading it. The main message of the book was of how to be both honest and respectful -- to not avoid conversations you need to have until they're super big, to be respectful and listen but also to say what needs to be said in a way that the other person can hear without becoming defensive, and these are lessons that will help you with any relationship, including roommates, acquaintances, siblings, etc.

There are also links in this book to videos of example conversations -- I'm on to check those out next, as my response to finishing the book was sadness that there wasn't more! I think my dialogue skills have already improved in only a couple weeks of reading the book, and I will reread this going forward to help me as struggles arise.

Highly recommended.
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8 people found this helpful
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Reviewed in Canada on January 8, 2020
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6 people found this helpful
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Reviewed in Canada on December 7, 2020
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Reviewed in Canada on January 1, 2015
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9 people found this helpful
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Reviewed in Canada on January 2, 2021
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Reviewed in Canada on June 2, 2015
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2 people found this helpful
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Reviewed in Canada on March 14, 2019
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5 people found this helpful
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Reviewed in Canada on April 13, 2015
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Top reviews from other countries

randy
5.0 out of 5 stars Life changing. Buy it.
Reviewed in the United Kingdom on March 3, 2018
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36 people found this helpful
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Sahan
4.0 out of 5 stars Effective tool for INTJs
Reviewed in the United Kingdom on October 21, 2018
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11 people found this helpful
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Fred
1.0 out of 5 stars Massive disappointment
Reviewed in the United Kingdom on July 24, 2020
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6 people found this helpful
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senior boy
2.0 out of 5 stars Hypothetical and untrue story compromised integrity of book
Reviewed in the United Kingdom on July 20, 2022
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Alexander
5.0 out of 5 stars This book is indispensable
Reviewed in the United Kingdom on May 21, 2019
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5 people found this helpful
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