Buy new:
$27.95
FREE delivery Wednesday, February 1 on your first order. Order within 1 hr 7 mins. Details
In Stock.
[{"displayPrice":"$27.95","priceAmount":27.95,"currencySymbol":"$","integerValue":"27","decimalSeparator":".","fractionalValue":"95","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"zworOjT6HwFh6KTs76YQVLqItxM%2Fuhu0aKqKZTKodJ26gJJnnNdjI2aXptq4rJ6UgLE2NjEKcQJZ50IxpxZwOJURmx0fosA7oSe9%2B6XV7PxmhRA5ILO2c0bZwSAJc%2F7PrfKW72ZmdZM%3D","locale":"en-CA","buyingOptionType":"NEW"}]
$$27.95 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$27.95
Subtotal
Initial payment breakdown
Shipping cost, delivery date and order total (including tax) shown at checkout.
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Ships from and sold by Amazon.ca.
Have one to sell?
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet or computer – no Kindle device required. Learn more

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera, scan the code below and download the Kindle app.

QR code to download the Kindle app

Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more

Follow the Authors

Something went wrong. Please try your request again later.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Paperback – Oct. 21 2021

4.7 out of 5 stars 1,394 ratings

Amazon Price
New from Used from
Kindle Edition
Paperback
$27.95
$21.91 $24.91
Great on Kindle
Great Experience. Great Value.
iphone with kindle app
Putting our best book forward
Each Great on Kindle book offers a great reading experience, at a better value than print to keep your wallet happy.

Explore your book, then jump right back to where you left off with Page Flip.

View high quality images that let you zoom in to take a closer look.

Enjoy features only possible in digital – start reading right away, carry your library with you, adjust the font, create shareable notes and highlights, and more.

Discover additional details about the events, people, and places in your book, with Wikipedia integration.

Get the free Kindle app: Link to the kindle app page Link to the kindle app page
Enjoy a great reading experience when you buy the Kindle edition of this book. Learn more about Great on Kindle, available in select categories.

Enhance your purchase

Frequently bought together

  • Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
  • +
  • Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Pap
  • +
  • The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever
Total price:
To see our price, add these items to your cart.
Some of these items ship sooner than the others.
Choose items to buy together.

From the Publisher

Product description

From the Publisher

Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory are international corporate consultants and leaders at Crucial Learning, a learning company that offers courses in the areas of communication, leadership and performance. Nearly half of the Forbes Global 2000 have used their courses to improve organizational health and performance.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and Emily Gregory are international corporate consultants and leaders of VitalSmarts, a Top 20 Leadership Training Company. Together they have developed award-winning training programs used by hundreds of Fortune 500 companies.

Product details

  • Publisher ‏ : ‎ McGraw Hill; 3rd edition (Oct. 21 2021)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 304 pages
  • ISBN-10 ‏ : ‎ 1260474186
  • ISBN-13 ‏ : ‎ 978-1260474183
  • Item weight ‏ : ‎ 356 g
  • Dimensions ‏ : ‎ 15.24 x 2.54 x 22.86 cm
  • Customer Reviews:
    4.7 out of 5 stars 1,394 ratings

About the authors

Follow authors to get new release updates, plus improved recommendations.

Customer reviews

4.7 out of 5 stars
4.7 out of 5
1,394 global ratings

Top reviews from Canada

Reviewed in Canada 🇨🇦 on October 27, 2022
Verified Purchase
Reviewed in Canada 🇨🇦 on August 29, 2022
Verified Purchase
Reviewed in Canada 🇨🇦 on June 15, 2022
Verified Purchase
Reviewed in Canada 🇨🇦 on April 25, 2022
Verified Purchase
Reviewed in Canada 🇨🇦 on January 23, 2023
Reviewed in Canada 🇨🇦 on September 1, 2022
Reviewed in Canada 🇨🇦 on March 6, 2022

Top reviews from other countries

F.M.
3.0 out of 5 stars Excellent idea, very poorly written
Reviewed in the United Kingdom 🇬🇧 on July 9, 2022
Verified Purchase
3 people found this helpful
Report abuse
faith
5.0 out of 5 stars Crucial Conversations here I come
Reviewed in the United Kingdom 🇬🇧 on February 13, 2022
Verified Purchase
2 people found this helpful
Report abuse
Youssef
5.0 out of 5 stars Great book
Reviewed in Germany 🇩🇪 on January 28, 2023
Verified Purchase
Paola B
5.0 out of 5 stars mi è piaciuto
Reviewed in Italy 🇮🇹 on September 1, 2022
Verified Purchase
Amazon Customer
4.0 out of 5 stars Great material, but don't buy the audio book.
Reviewed in the United States 🇺🇸 on October 27, 2022
Verified Purchase
22 people found this helpful
Report abuse