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Joseph Grenny
Kerry Patterson
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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Paperback – Oct. 21 2021

by Joseph Grenny (Author), Kerry Patterson (Author), Ron McMillan (Author),
4.7 4.7 out of 5 stars 1,729 ratings
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Previous page
  1. ISBN-10
    1260474186
  2. ISBN-13
    978-1260474183
  3. Edition
    3rd
  4. Publisher
    McGraw Hill
  5. Publication date
    Oct. 21 2021
  6. Language
    English
  7. Dimensions
    15.24 x 2.54 x 22.86 cm
  8. Print length
    304 pages
  9. See all details
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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
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Popular Highlights in this book
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Previous page
  1. The first time something happens, it’s an incident. The second time it might be coincidence. The third time, it’s a pattern.
    Highlighted by 1,560 Kindle readers
  2. The more words it takes you to describe the topic, the less prepared you are to talk.
    Highlighted by 1,557 Kindle readers
  3. Our natural tendencies in moments that seem threatening lean toward fight or flight rather than listen and speak.
    Highlighted by 1,431 Kindle readers
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From the Publisher

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Product description

From the Publisher

Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler and Emily Gregory are international corporate consultants and leaders at Crucial Learning, a learning company that offers courses in the areas of communication, leadership and performance. Nearly half of the Forbes Global 2000 have used their courses to improve organizational health and performance.

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and Emily Gregory are international corporate consultants and leaders of VitalSmarts, a Top 20 Leadership Training Company. Together they have developed award-winning training programs used by hundreds of Fortune 500 companies.

Product details

  • Publisher ‏ : ‎ McGraw Hill; 3rd edition (Oct. 21 2021)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 304 pages
  • ISBN-10 ‏ : ‎ 1260474186
  • ISBN-13 ‏ : ‎ 978-1260474183
  • Item weight ‏ : ‎ 356 g
  • Dimensions ‏ : ‎ 15.24 x 2.54 x 22.86 cm
  • Customer Reviews:
    4.7 4.7 out of 5 stars 1,729 ratings

About the authors

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  1. Joseph Grenny

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    Full content visible, double tap to read brief content.

    Joseph Grenny: The Social Scientist for Business Performance

    Joseph Grenny is a New York Times bestselling author, acclaimed keynote speaker, and leading social scientist for business performance. For thirty years, Joseph has delivered engaging keynotes at major conferences including the HSM World Business Forum at Radio City Music Hall. Joseph’s work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500 and nearly half of the Forbes 1000.

    Dynamic Keynote Speaker

    Joseph has shared the stage with Jack Welch, Colin Powell, Jim Collins, Daniel Pink, Patrick Lencioni, and Brene Brown at some of the world’s premier leadership conferences and organizations including:

    • HSM World Business Forum

    • Willow Creek Global Leadership Summit

    • American Society of Training and Development

    • NASA

    • American Bankers Association

    Bestselling Author

    Joseph is the coauthor of four immediate New York Times bestsellers with more than six million copies in print: Crucial Conversations, Crucial Influence (formerly published as Influencer), Crucial Accountability, and Change Anything.

    He has contributed regularly to BusinessWeek and Forbes; appeared on The Today Show, CNN, Bloomberg, and Fox Business News; and been cited in the Wall Street Journal, New York Times, USA Today, Los Angeles Times, and Washington Post.

    Business Social Scientist

    For the past thirty years, Joseph has conducted social science research to help leaders and organizations achieve new levels of performance. Specifically, he has focused on human behavior—the underlying written and unwritten rules that shape what employees do every day.

    A protégé of Albert Bandura, Joseph’s internationally published research led to the development of his four books and four award-winning courses of the same titles. These tools have helped more than one million people and 300 of the Fortune 500 companies change human behavior.

    Joseph was named an Ernst & Young Entrepreneur of the Year for his work in founding corporate training and leadership development company VitalSmarts, which has been ranked nine times by Inc. as one of the fastest-growing companies in America.

    www.josephgrenny.com

    See more on the author's page

  2. Kerry Patterson

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    Discover more of the author’s books, see similar authors, read author blogs and more

    See more on the author's page
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Customer reviews

4.7 out of 5 stars
4.7 out of 5
1,729 global ratings
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4 star
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3 star
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Niki
5.0 out of 5 stars Excellent easy to read and good tips
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5.0 out of 5 stars Great and valuable book
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5.0 out of 5 stars Amazing
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5.0 out of 5 stars Real good book, highly recommended
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1.0 out of 5 stars Book came damaged
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1.0 out of 5 stars Book came damaged
Reviewed in Canada 🇨🇦 on March 16, 2023
Book came damaged - the packaging it came in was not damaged though. :(
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Annie
5.0 out of 5 stars Tools for Healthy, Truthful Conversations
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JoAnne Marlow
5.0 out of 5 stars A great book to read in Sections
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F.M.
3.0 out of 5 stars Excellent idea, very poorly written
Reviewed in the United Kingdom 🇬🇧 on July 9, 2022
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faith
5.0 out of 5 stars Crucial Conversations here I come
Reviewed in the United Kingdom 🇬🇧 on February 13, 2022
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Youssef
5.0 out of 5 stars Great book
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Paola B
5.0 out of 5 stars mi è piaciuto
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Amanda Costa
1.0 out of 5 stars Produto chegou com defeito
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