Buy new:
$20.27
FREE delivery February 14 - March 2. Details
Usually ships within 2 to 3 days.
[{"displayPrice":"$20.27","priceAmount":20.27,"currencySymbol":"$","integerValue":"20","decimalSeparator":".","fractionalValue":"27","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"3XtwzR8roRadPy1mnOkSXWr79s1SayCNRB7nJNL6YUHUb4emYHiPB3y99eE0t24qom2aHe0KVElTCbVh2eiksbueNg1ibrCv5qtKaYJ2VODa9dkwa0UM9drLmMLzPhP54kj5EJYJjSUlDOpmM7xz17epHgoIRE3qEhA1U0MwEC4%3D","locale":"en-CA","buyingOptionType":"NEW"}]
$$20.27 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$20.27
Subtotal
Initial payment breakdown
Shipping cost, delivery date and order total (including tax) shown at checkout.
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Ships from United Kingdom and sold by Book Depository CA.
Have one to sell?
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet or computer – no Kindle device required. Learn more

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera, scan the code below and download the Kindle app.

QR code to download the Kindle app

Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more

Follow the Authors

Something went wrong. Please try your request again later.

Difficult Conversations: How to Discuss What Matters Most. Bruce Patton, Douglas Stone and Sheila Heen Paperback – Nov. 1 2011

4.5 out of 5 stars 556 ratings

Amazon Price
New from Used from
Paperback
$20.27
$16.27 $17.78

Enhance your purchase

Frequently bought together

  • Difficult Conversations: How to Discuss What Matters Most. Bruce Patton, Douglas Stone and Sheila Heen
  • +
  • Getting to Yes: Negotiating Agreement Without Giving In
  • +
  • Difficult Conversations: How to Discuss What Matters Most
Total price:
To see our price, add these items to your cart.
Some of these items ship sooner than the others.
Choose items to buy together.

Product details

  • Publisher ‏ : ‎ Viking (Nov. 1 2011)
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 0670921343
  • ISBN-13 ‏ : ‎ 978-0670921348
  • Item weight ‏ : ‎ 245 g
  • Dimensions ‏ : ‎ 12.9 x 2.1 x 19.8 cm
  • Customer Reviews:
    4.5 out of 5 stars 556 ratings

About the authors

Follow authors to get new release updates, plus improved recommendations.

Customer reviews

4.5 out of 5 stars
4.5 out of 5
556 global ratings

Top reviews from Canada

Reviewed in Canada 🇨🇦 on August 7, 2018
Verified Purchase
Reviewed in Canada 🇨🇦 on September 8, 2016
Verified Purchase
Reviewed in Canada 🇨🇦 on March 4, 2021
Reviewed in Canada 🇨🇦 on July 8, 2012
One person found this helpful
Report abuse
Reviewed in Canada 🇨🇦 on February 7, 2003
Reviewed in Canada 🇨🇦 on March 5, 2011
Reviewed in Canada 🇨🇦 on May 28, 2009
2 people found this helpful
Report abuse
Reviewed in Canada 🇨🇦 on May 14, 2004
6 people found this helpful
Report abuse

Top reviews from other countries

Toby P Philpott
5.0 out of 5 stars Eye Opening
Reviewed in the United Kingdom 🇬🇧 on May 15, 2022
Verified Purchase
3 people found this helpful
Report abuse
JackieL
5.0 out of 5 stars Readable, detailed and full of practical examples
Reviewed in the United Kingdom 🇬🇧 on May 16, 2019
Verified Purchase
7 people found this helpful
Report abuse
PB
5.0 out of 5 stars Excellent Book - lots of practical insights and examples
Reviewed in the United Kingdom 🇬🇧 on September 18, 2022
Verified Purchase
J. M. Donlon
5.0 out of 5 stars The best book I have read on communication
Reviewed in the United Kingdom 🇬🇧 on October 12, 2017
Verified Purchase
5 people found this helpful
Report abuse
London Pete
5.0 out of 5 stars Just started reading
Reviewed in the United Kingdom 🇬🇧 on March 2, 2019
Verified Purchase
One person found this helpful
Report abuse