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Update: I finally received a warranty replacement. I have updated my review to four stars.
Installed without any issues but stopped working at about nine months. I communicated with the supplier for a warranty replacement, of which they were timely in their replies. However, their commitment to send a replacement has never been fulfilled. I was supposed to receive a replacement over a month ago, which never occurred. I would not consider this part/supplier due to poor quality and lack of customer service.
Like many have experienced, my 2009 Tahoe began exhibiting intermittent issues with the front door lock not opening each time I'd click the key fob. Thus I found this part and decided to fix it myself rather than spending a few hundred dollars at the dealer (thanks, YouTube!). Upon opening the actuator I noticed that the black plastic housing was slightly cracked and a piece had chipped off. Of course I didn't open it until I already had the door panel removed, and the damage didn't appear to affect any functionality, so I forged on. As of now the product is working great - but time will tell. I'll update this review if there are any material changes.
One year after buying it stopped functioning correctly the truck is not even driveable because the latch won't secure the door we contacted them 3 weeks ago and were told they would look into the warranty and we have not heard back since
This was the closest version, which there are quite a few, but it still not 100% right for my 2007 Chevy Silverado. The latch works as intended except one problem. The latch has anti theft alarm support. There is a pin missing on the latch which deactivates the alarm when the key unlocks the door from the outside. So yes when you unlock the door with the key the alarm goes off until you use the remote todeactivate the alarm.
Don't waste your time! 2009 Chevy Silverado 2500HD and replaced with this...the unit works great, complete functionality. However, once I finished the install, I went to close the driver door and it bounced off the locking bar. Tried again, same thing. Thought something was latched or locked, but played with it for an hour and could not get it to latch. Had to take the whole door apart again, and used the Dorman replacement part that cost $100. That is an exact fit to OEM size and is working great. If it was up to me, buy the Dorman instead of this.
pretty complex install - u tube helped a lot - unit is in and working properly but I used most of a day getting this one in - next time will go much faster and with a chevy truck there will be a next time - this is the second of four locks on the car
It worked for less than two days! It seems to me to be a design problem, I have replaced the cable for the inside handle twice, put the door panel on and taken it off so many times I could do it in my sleep, checked everything I can think of, anyone got a suggestion? It is awkward to have to roll down the window and open the door with the outside handle!
I was first impressed that I could get this part for a lot less money until I was in a snow storm loading my family up for my Grandpa's funeral only to find that my door would not open. I had to climb over the console in my suit in order to drive to the funeral. Thankfully it decided to start working upon arrival. I thought it was a one time glitch until another snow storm came through and now the door will not shut.