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The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity Paperback – Sept. 21 2015

4.5 out of 5 stars 41 ratings

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Product description


.Mitchell and Gamlem, two experienced and talented HR professionals, have produced a book rich in content...on an extremely important and difficult topic. The Essential Workplace Conflict Handbook provides proven techniques for dealing with conflict in organizations of all types. The specific examples give much-needed insight into conflict management..
--Christopher J. Shinkman, PhD, author of Real People, Real Jobs, former director of MBA Services at Georgetown University

.In their latest book, Mitchell and Gamlem do a great job identifying some of the causes of conflict and offer suggestions on what individuals and &#8232;organizations can do to resolve and manage them. Through stories and advice, they give readers the tools they need. This is a must-read for &#8232;managers, HR professionals, and employees!.
&#8232;--Sue Meisinger, Esq., SPHR, CEO, Society for Human Resource Management (retired)

....practical guidance on how to diagnose sources of conflict and proven practices to nip it in the bud. If you're working with other people, &#8232;you need to read this book..
--Scott Eblin, author of The Next Level and Overworked and Overwhelmed

About the Author

Barbara Mitchell is an author, speaker, human resources consultant, and coauthor of The Big Book of HR and The Essential HR Handbook. Most of her HR career was spent with Marriott International. She is now managing partner of The Mitchell Group, helping clients successfully hire, develop, engage, and retain the best talent available. Cornelia Gamlem, SPHR, is president of The GEMS Group, Ltd., and consults, speaks, and writes on human resource and management issues. A recognized expert in employee relations and human resources, she coauthored The Big Book of HR and Roadmap to Success: 5 Steps to Putting Action Into Your Affirmative Action Plan.

Product details

  • Publisher ‏ : ‎ Career Press; 1st edition (Sept. 21 2015)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 256 pages
  • ISBN-10 ‏ : ‎ 1632650088
  • ISBN-13 ‏ : ‎ 978-1632650085
  • Item weight ‏ : ‎ 318 g
  • Dimensions ‏ : ‎ 13.46 x 1.52 x 20.83 cm
  • Customer Reviews:
    4.5 out of 5 stars 41 ratings

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5.0 out of 5 stars Purchased for school. Easy to read and understand, definitely useful
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