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First, Break All the Rules: What the World's Greatest Managers Do differently Paperback – Jan. 1 2005
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- LanguageEnglish
- PublisherPOCKET BOOKS
- Publication dateJan. 1 2005
- Dimensions20 x 14 x 4 cm
- ISBN-101416502661
- ISBN-13978-1416502661
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Product details
- Publisher : POCKET BOOKS; New edition (Jan. 1 2005)
- Language : English
- ISBN-10 : 1416502661
- ISBN-13 : 978-1416502661
- Item weight : 250 g
- Dimensions : 20 x 14 x 4 cm
- Best Sellers Rank: #360,466 in Books (See Top 100 in Books)
- #33,540 in Business & Investing (Books)
- Customer Reviews:
About the authors
Marcus Buckingham is a global researcher and the world’s authority on what the most effective leaders and highest-performing people do differently. He is the New York Times best-selling author of two of the most popular business books of all time, First, Break All the Rules, and Now, Discover Your Strengths. Marcus’ 2019 Harvard Business Review cover article, "The Feedback Fallacy," was recently selected by HBR as one of the most influential articles of the last 100 years. Marcus is the creator of the StandOut strengths assessment and the co-creator of StrengthsFinder - his strengths assessments have been completed by over 25 million people worldwide.
Building on two decades of experience as a Senior Researcher at The Gallup Organization, he leveraged his data-based discoveries to build a $100 million tech company focused on helping people find and contribute their strengths at work. Beginning with First, Break All the Rules, and continuing through his latest book Love and Work (Harvard Business Review Publishing, April 5th, 2022) he is known for using reliable psychometric data to get to the core of what drives engagement, resilience, and productivity. He currently guides the research agenda of the ADP Research Institute as Head of People + Performance.
The mission of Gallup Press is to educate and inform the people who govern, manage, teach, and lead the world's 7 billion citizens. Each book meets Gallup's requirements of integrity, trust, and independence and is based on Gallup-approved science and research. The impressive Gallup Press catalog consists of more than 30 books on topics such as leadership, strengths, education, jobs, and well-being. Our bestselling books include Strengths Based Leadership, How Full Is Your Bucket?, and StrengthsFinder 2.0, which was Amazon's bestselling book of 2013.
The New York Times Bestselling Author of FIRST, BREAK ALL THE RULES (with Marcus Buckingham) and just released CULTURE EATS STRATEGY FOR LUNCH (with Dr. Kathie Sorensen). As consultant to Fortune 100 and Fortune 500 organizations, MBA and Executive Fellow, Daniels School of Business at the University of Denver. Curt Coffman has invested 30+ years in the science of the human side of organizations.
Formerly the Global Practice Leader for employee and customer engagement at the Gallup Organization for 22 years, Mr. Coffman is Senior Partner and Chief Science Officer of The Coffman Organization. Mr. Coffman has studied literally hundreds of organizations, and millions of employees and customers. His mission is to help organizations, their executives, leaders and associates create more engaging and productive workplaces to secure the loyalty and growth of their customers.
His work launched a new era in employee engagement and management development with First, Break All the Rules: What the World's Greatest Managers do Differently - one of the best selling management books of all times. He followed that up with another bestselling book, Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential. Now his third book, Culture Eats Strategy for Lunch: The Secret of Extraordinary Results - introduces a new focus on high performing cultures, where you just can't wait to come to work.
An international figure in the world of management and engagement, Mr. Coffman's work has been translated in over 40 different languages. His research and writings have appeared in the Harvard Business Review, The Wall Street Journal, Business Week, Chief Executive magazine, CIO Magazine, The Economist, Fast Company, Fortune, the Harvard Management Update, Inc. magazine, the International Journal of Management Reviews, Microsoft Executive Circle, The New York Times, USA Today, and the Washington Post, and a host of other management journals.
His research and consulting insights help organizations measure and manage workplace and customer conditions that show linkage to business outcomes.
An insightful and completely engaging speaker, Mr. Coffman has presented to thousands of groups on the topic of creating great places to work and its impact on individuals, families, organizational growth and creating engaged customers.
Mr. Coffman has been married for over 27 years, to his talented wife, Tammy. The Coffman's reside in Denver Colorado and Lake Las Vegas, NV and are the proud parents of daughters, Katie and Claire, a son, Clayton and new son-in-law, Geoff.
Customer reviews

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The paradigm introduced in this book has quickly turned into the foundational framework from which I lead and encourage others to lead and manage teams. Simultaneously practical and immediately applicable. In a sea of business books based on theories, ideas and the latest 12 min. Ted talk -- it's refreshing to encounter a perspective that's rooted in data. Lots of data. Research that was gathered and compiled by Gallup. Similar in approach to the research effort put forth by Jim Collins and his team which formed the foundation of "Good To Great".
This is a must-read for my first time managers and I can't recommend it enough. I only wish I could find a time machine and recommend it to myself 10 years ago...I'm sure my former reports would also appreciate it.
Be inspired...spread wings and let others dreams. This book lets you honour managers to know why they are special and not scared by you MBA.
When you are educated everyone benefits...not justva selected few blessed ones.
Top reviews from other countries

But I can't give it more than a 3 because it's all hidden behind a wall of "Gallup did this, with this many people, for this reason, because this reason, and Gallup were the first to do this, because this, this and this affected this, this and this, for this many people.
As with many business books, you could cut comfortably half the content and only stand to gain.

Overall, I found the conclusions outdated and not ground breaking, certainly nothing to live up to the title "break all the rules". All the principles proposed as common knowledge and part of most training courses or reading material in this subject. The book may have been revolutionary in the past but not now.
I also found the content could have been condensed into a shorter book and still convey as much information.



My paperback copy, now around two years old, is covered in highlighter pen, plastered in post-it notes and is referred to again and again. My boss bought copies for everyone in our office on my recommendation and I've recommended it to dozens of managers that I've worked with and coached.
It just makes sense. First there's Gallup's research pedigree (in this case more than a million interviews over twenty five years), then there's the concept: if you want to know how the world's greatest managers get exceptional performance from their people, don't ask the managers - ask the people.
From all this research, Gallup have distilled the essence of great management (arguably, great leadership) into 12 questions. If your employees can answer positively to all 12 questions, then you will have built a great place to work and will undoubtedly have highly motivated, highly productive people.
What makes this such a great book (in addition to the above) is the writing style. It's not dry research findings, it's fascinating snippets of conversations, analogies, humour and a compelling argument.
This turns conventional management wisdom on its head in a very refreshing way. It also says 'there's no standard for Great Manager that you have to try to be. Anyone can do it if they get these fundamental building blocks in place' (the 12 questions).
If you buy this book, I would also highly recommend the follow up 'Now, Discover Your Strengths' to gain further insights into how you can tap more of your own potential and more of those around you at work.
If you manage people, or aspire to, you must read 'First, break All The Rules'. As a result, you will understand that if you have any performance problems amongst your people it's not them - it's the environment you've created that they work within. In some cases that will mean redeploying them (possibly outside your organisation). However, in most cases, this book will show you how, with a little fine tuning, you can turn a mediocre performer into a superstar.
Buy this book. Improve your managerial performance.