For the past thirty-five years, Lawrence M. Miller has worked to improve the performance of organizations. He began in our prisons. He redesigned a prison system by establishing the first free-economy behind prison walls in which inmates learned by earning.

His consulting focuses on implementing lean management and culture within his client organizations. He helps his clients with "whole-system" redesign of both work processes and the enabling social systems of the organization. Lean culture plus lean processes equal competitive success and customer satisfaction. He coaches senior teams and executives in their leadership of change and lean organization.

He was the founder of the Miller-Howard Consulting Group, which he sold to Towers Perrin in 1998 when he became a principal in that firm. He and his firm were one of the early proponents of team-based management and implemented team management from the senior executive team to include every level and every employee in the organization. Among his consulting clients have been 3M, Corning, Shell Oil Company, Merck, Metropolitan Life, Chick-fil-A, and Landmark Communications.

Mr. Miller has authored eight previous books, among them American Spirit: Visions of A New Corporate Culture, and Barbarians to Bureaucrats: Corporate Life Cycle Strategies. He has appeared on the Today Show, CNN, and CNBC, has written for The New York Times and has been the subject of a feature story in Industry Week magazine. Mr. Miller now lives in Annapolis, MD.

Mr. Miller is a frequent and popular speaker at management conferences.

His website is www.ManagementMeditations.com and he can be reached at LMMiller@lmmiller.com.