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The No Complaining Rule: Positive Ways to Deal with Negativity at Work (Jon Gordon) by [Jon Gordon]

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Jon Gordon

The No Complaining Rule: Positive Ways to Deal with Negativity at Work (Jon Gordon) Kindle Edition

by Jon Gordon (Author) Format: Kindle Edition

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Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company’s successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.

Print length

181 pages
Language

English
Sticky notes

On Kindle Scribe
Publisher

Wiley
Publication date

April 28 2009
File size

2656 KB
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Enabled
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Enabled
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Product description

Review

A story about Positive Ways to Turn Complaints into Solutions, Innovations, and Success

Every complaint represents an opportunity to turn something negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."-Coach Lou Holtz

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."-Nathan Whitaker coauthor of Quiet Strength(with Tony Dungy)

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."-Ken Fisher, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

--This text refers to the hardcover edition.

From the Back Cover

"Get off the complain train and read this book!"
—KEN BLANCHARD, coauthor of The One Minute Manager and The One Minute Entrepreneur

The No Complaining Rule

A STORY ABOUT POSITIVE WAYS TO TURN COMPLAINTS INTO SOLUTIONS, INNOVATIONS, AND SUCCESS

Every complaint represents an opportunity to turn something negative into a positive!

"Excuses always come from the losing locker room. In Jon Gordon's book The No Complaining Rule, he provides the winning edge."
—COACH LOU HOLTZ

"In a world in which so many, it seems, focus on the glass as half empty, Jon Gordon sets out a clear blueprint in The No Complaining Rule to help each of us better ourselves. His approach will cut negativity and can impact our workplaces and our families, and help us carve out more productive, lower-stress environments."
—NATHAN WHITAKER, coauthor (with Tony Dungy) of Quiet Strength

"Complaining is one of the biggest problems in business today. It undermines the effectiveness of a team and organization, leading to contempt and an inability to adapt and change. In The No Complaining Rule, Jon Gordon offers the antidote."
—KEN FISHER, CEO of Fisher Investments, Forbes columnist, author of The Only Three Questions That Count

--This text refers to the hardcover edition.

From the Inside Flap

It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company—EZ Tech—is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems. Employees have been posting negative comments about management on blogs for the world to see, the media is attacking the credibility of the company, morale is at an all-time low, negativity is at an all-time high, and the stock price is sinking faster than the Titanic. As VP of human resources, Hope is charged with finding a solution to overcome the biggest challenge in her company's history. In the process of battling her own adversity, she discovers the no complaining rule and other positive ways to save her company and herself from ruin.

In the spirit of his international bestseller The Energy Bus, Jon Gordon once again shares an inspiring and enlightening story that reveals a powerful way to tackle the biggest problem in business and life—the negativity that costs organizations billions of dollars and impacts the morale, productivity, and health of individuals and teams.

Based on an actual company that created and implemented the no complaining rule, Gordon delivers an engaging story filled with innovative ideas and practical strategies to develop positive leaders, organizations, and teams.

For managers, team leaders, or anyone looking to turn negative energy into positive solutions, The No Complaining Rule shares powerful principles and an actionable plan to win the battle against individual and organizational negativity. When you implement the no complaining rule, you'll spend less time and energy on problems and more time focused on solutions.

--This text refers to the hardcover edition.

About the Author

Jon Gordon's bestselling books and talks have inspired audiences around the world. His principles have been used by numerous NFL, NBA, and college teams, Fortune 500 companies, school districts, hospitals, and non-profits. He is the author of many books, including the Wall Street Journal bestseller The Energy Bus. --This text refers to an out of print or unavailable edition of this title.

Product details

ASIN ‏ : ‎ B008L01BVI
Publisher ‏ : ‎ Wiley; 1st edition (April 28 2009)
Language ‏ : ‎ English
File size ‏ : ‎ 2656 KB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Sticky notes ‏ : ‎ On Kindle Scribe
Print length ‏ : ‎ 181 pages

Best Sellers Rank: #193,404 in Kindle Store (See Top 100 in Kindle Store)
- #43 in Occupational & Organizational Phychology (Kindle Store)
- #51 in Psychology of Motivation
- #123 in Professional & Technical HR & Personnel Management

Customer Reviews:
4.6 1,236 ratings

About the author

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Jon Gordon

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Jon Gordon's best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous Fortune 500 companies, professional and college sports teams, school districts, hospitals, and non-profits. He is the author of 17 books including multiple best-sellers: "The Energy Bus," "The Carpenter," "Training Camp," "You Win in the Locker Room First," "The Power of Positive Leadership" and "The Power of a Positive Team." Jon and his tips have been featured on The Today Show, CNN, CNBC, The Golf Channel, Fox and Friends and in numerous magazines and newspapers. His clients include The Los Angeles Dodgers, The Atlanta Falcons, Campbell Soup, Dell, Publix, Southwest Airlines, LA Clippers, Miami Heat, Pittsburgh Pirates, BB&T Bank, Clemson Football, Northwestern Mutual, Bayer, West Point Academy and more.

Jon is a graduate of Cornell University and holds a Masters in Teaching from Emory University. He and his training/consulting company are passionate about developing positive leaders, organizations and teams.

Follow on social @jongordon11

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Customer reviews

4.6 out of 5

1,236 global ratings

5 star		75%
4 star		15%
3 star		7%
2 star		1%
1 star		2%

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Top reviews from Canada

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Victoria

Cheesy book with good message

Reviewed in Canada 🇨🇦 on January 14, 2022

Verified Purchase

Book is written as a story that’s terribly predictable where the character is in shambles, discovers this ‘technique’ and turns their life and company around. The book is cheesy and dreadfully predictable. I do think the simple presentation of ideas through the story helps provide perspective and get the point across clearly such as the importance of workplace culture and how action-based solutions are beneficial.

Reviewed in Canada 🇨🇦 on May 20, 2020

Verified Purchase

Good read. In a story setting the author gives great advice!

Helpful

Bill M

Another great story from Jon Gordon

Reviewed in Canada 🇨🇦 on May 26, 2019

Verified Purchase

Excellent book with lots of great tips for building a positive culture at work or at home. Highly recommended.

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Candace C.

3 and a half star book!

Reviewed in Canada 🇨🇦 on March 4, 2015

Verified Purchase

The read of the book was very good...at the end of the book where he tries to share practical ideas and tips, the practicality wanes. Philosophically good..would like more practical " to do now" tips that are printable.

Reviewed in Canada 🇨🇦 on October 16, 2018

Verified Purchase

Great book!

Helpful

Robert Morris

How to create a culture of problem solvers rather than problem sharers

Reviewed in Canada 🇨🇦 on August 2, 2008

Some complaints are justified, others are not. Personally, I have found that chronic complaining (even silently to myself) accomplishes nothing positive. However, for many people, it seems to be an essential part of their personality, almost a way of life for them, and can be contagious among others, helping to create a toxic climate. It's best to avoid such people whenever possible but sometimes that is impossible. What to do? That is essentially the question to which Jon Gordon responds in this slender but thoughtful volume. "I didn't invent the [No Complaining Rule]. I discovered it - at a small, fast growing, highly successful company that implements simple practices with extraordinary results." Readers who "find" this rule in Gordon's book and then "obey" it will, in my opinion, do themselves and countless others a great favor: they will think of possible solutions to their complaints and, over time, become problem solvers rather than problem sharers.

The business fable has become a very popular genre and Gordon takes full advantage of its components (i.e. characters, plot, conflicts, tension, climax) to dramatize his key points. Briefly, here's the situation. Hope is the VP of HR for EZ Tech and, as the story begins, the highly profitable company suddenly faces a serious problem: The computer batteries it sells are catching on fire and that product defect has brought into question the capabilities of its "rock star" CEO, Dan. We also learn that Hope is a single parent of two teenagers who complain that they are neglected and Dan has recently become concerned that she is not devoting sufficient attention to her EZ Tech responsibilities so there are great pressures on her both at work and at home.

Dan convenes his senior management team, accepts full responsibility for paying so much attention to achieving short-term financial results while ignoring employee concerns, allowing negativity and morale problems to fester. "This is not a problem of a few negative bloggers. They're just a symptom. So is our battery problem. Our real problem is negativity and our negative culture, and we need to address this immediately." And then.... What happens next is best revealed while reading the book.

Others have their own reasons for praising this book. Here are two of mine. First, Gordon is a skillful raconteur. I almost immediately became interested in the "story," especially in Hope, and that interest continued until the final page. That is not true of all business fables, some of which have "stick" characters, a goofy plot, and a contrived ending. Also, Gordon devotes his attention to a major challenge to all businesses: How to establish and then (key word) sustain a workplace that is a positive environment, one in which there are mutual trust and respect, one in which those involved are problem solvers rather than problem sharers, and one that keeps financial success and the welfare of its people in proper perspective. At one point, Hope observes: "Of course we have to look at numbers. But it shouldn't be our focus. Because people deliver the numbers, people should be our focus, and if we focus on them they will deliver the numbers we want."

After concluding the narrative, Jon Gordon provides a "No Complaining Rule Action Plan," a "No Complaining Week Personal Action Plan," and a "Are You a Complainer? Assessment." He also invites his reader to visit [...] to obtain additional information and resources.

Those who appreciate business fables are encouraged to check out Jason Jennings' Squirrel Inc., any of Patrick Lencioni's (notably The Four Obsessions of an Extraordinary Executive: A Leadership Fable and Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors) and Marc Allen's Visionary Business, a book that has thus far not received the attention it so richly deserves. My other recommendations include Denning's The Leader's Guide to Storytelling: Mastering the Art and Discipline of Business Narrative and Transparency: How Leaders Create a Culture of Candor co-authored by Warren Bennis, Daniel Goleman, and James O'Toole with Patricia Ward Biederman as well as Michael Ray's The Highest Goal: The Secret That Sustains You in Every Moment and two books written by Bill George, Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value and his more recent True North: Discover Your Authentic Leadership with Peter Sims.

2 people found this helpful

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Top reviews from other countries

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mr andrew p

Pointless waste of money

Reviewed in the United Kingdom 🇬🇧 on May 4, 2021

Verified Purchase

Cannot believe I wasted money on this pointless, cheesy childish book. Don’t do it

One person found this helpful

Rob Burrows

Garbage

Reviewed in the United Kingdom 🇬🇧 on August 26, 2019

Verified Purchase

Terrible cheesy story dont waste your money

One person found this helpful

RosaandEnzo

Positive

Reviewed in Australia 🇦🇺 on March 30, 2015

Verified Purchase

It's pretty hard to write a negative review after reading about the importance of being positive.
I felt this book had a great message and came away with some lessons learnt.
Perhaps unnecessary long for the message it was getting accross, but I'm glad I read this book.
I recommend it, it will make you think about what sought of person you may be.
This practice woud be beneficial in alot of companies today.

Amazon Customer

Great to motivate for daily life

Reviewed in Germany 🇩🇪 on March 11, 2019

Verified Purchase

Great book for motivation and see life in a positive perspective, very easy to ready

Liliana

The no complaining rule

Reviewed in Mexico 🇲🇽 on July 24, 2019

Verified Purchase

Digerible, fácil y rápido de leer, una historia corta pero con herramientas interesantes y fáciles de aplicar en el día a día

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The No Complaining Rule: Positive Ways to Deal with Negativity at Work (Jon Gordon) Kindle Edition

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About the Author

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About the author

Jon Gordon

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