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  • Practice of Adaptive Leadership: Tools and Tactics for Changing Your...
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4.6 out of 5 stars
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Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World

byRonald A. Heifetz
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Jordan S Polson
5.0 out of 5 starsOne of the best
Reviewed in Canada 🇨🇦 on August 9, 2017
Outstanding! Great practical techniques along with the theory. I've used concepts in this book for the past 3 years and my staff are better for it. For existing leaders that are looking to increase their capacity, this is where you can start. I hand out copies all the time to leaders that are in growth mode and want to lead different or just better.
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Top critical review

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Karin
3.0 out of 5 starsEffective For New or Struggling Managers
Reviewed in Canada 🇨🇦 on March 17, 2013
Clear, concise structure supported by research. It is a nice infrastructure for executive coaches that are working with clients that function best with step by step processes.
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From Canada

Jordan S Polson
5.0 out of 5 stars One of the best
Reviewed in Canada 🇨🇦 on August 9, 2017
Verified Purchase
Outstanding! Great practical techniques along with the theory. I've used concepts in this book for the past 3 years and my staff are better for it. For existing leaders that are looking to increase their capacity, this is where you can start. I hand out copies all the time to leaders that are in growth mode and want to lead different or just better.
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Humanode
5.0 out of 5 stars Deeply engaging
Reviewed in Canada 🇨🇦 on March 17, 2017
Verified Purchase
A great book full of practical ideas for getting unstuck. In this complex world, it is easy to be overwhelmed by the choices we need to make. This book helps us to be rooted in an awareness of our own needs paired with the needs of the community around us, without confusing the two, in a symbiotic and vital dance of life.
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Bonnie Hutchinson
5.0 out of 5 stars Keep this book within reach!
Reviewed in Canada 🇨🇦 on November 14, 2014
Verified Purchase
SO much intelligence, experience and wisdom here. These guys have been around the track of the real world of real leadership. Grounded in research AND practical experience, this book should be within reach of every leader who wants to make a real long-lasting difference. Not only do they understand the pressures and hazards of leadership - with practical survival strategies - they can help you and your organization flourish.
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Shoppinggurl
5.0 out of 5 stars So worth the read!
Reviewed in Canada 🇨🇦 on January 16, 2020
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Loving the practicality and metaphors of this book so far!
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Marlies W van Dijk
5.0 out of 5 stars Filled with gems!
Reviewed in Canada 🇨🇦 on May 7, 2014
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Totally amazing! Every page is packed with "gems". I carry it around with me everywhere! If you are ready to look at leadership through a different lens then this is your book.
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Cayley School Book Fairy
5.0 out of 5 stars Adapative Leadership
Reviewed in Canada 🇨🇦 on September 24, 2012
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Loved this book. An practical guide to leadership that suits vagaries of the real life situations and real life human beings that we work with.
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Robert Morris
5.0 out of 5 stars How to mobilize people to tackle tough challenges and thrive
Reviewed in Canada 🇨🇦 on May 11, 2009
Charles Darwin's concept of natural selection among species also applies to organizations and even to individuals within an organization. Those that do not adapt do not survive; only those that do adapt thrive. Therein lie two of the greatest challenges now facing those entrusted with leadership responsibilities: How to prepare, launch, sustain, and then successfully complete change initiatives? How to respond effectively to change initiatives that originate elsewhere? Ronald Heifetz, Alexander Grashow, and Marty Linsky respond to these and other questions when sharing their thoughts about what adaptive leadership involves and what it requires of those who practice it. Almost immediately, they focus the relationship of adaptive leadership to thriving: It is specifically about change; builds on the past rather than repudiating it; achieves organizational adaptation through continuous experimentation; heavily relies on diversity (i.e. talents, skills, experience, and perspectives); ensures that new adaptations significantly displace, re-regulate, or rearrange whatever is defective, obsolete, or irrelevant; and usually requires (as do biological adaptations) both time, patience, and persistence. Heifetz, Grashow, and Linsky observe, "There is a myth that drives many change initiatives into the ground: that the organization needs to change because it is broken. The reality is that any social system (including an organization or a country or a family) is the way it is because the people in that system (at least those individuals and factions with the most leverage) want it that way...As our colleague Jeff Lawrence poignantly says, `There is no such thing as a dysfunctional organization, because every organization is perfectly aligned to achieve the results it gets.'"

Only after twice re-reading Lawrence's comment did I fully appreciate how relevant his insight is to so many of the companies that seem dysfunctional but really aren't. Their inept leadership, flawed strategy, mediocre products, indifferent workforce, and poor customer service are all in alignment. That would not have happened had the companies' leaders been adaptive. That is, had they possessed the diagnostic skills needed to recognize or anticipate problems and opportunities and then take appropriate action. I commend Heifetz, Grashow, and Linsky for their skillful use of several reader-friendly devices, notably the On the Balcony sections in most chapters that enable a reader to step back from a key point and examine from it a wider perspective (e.g. relevance to the reader's own circumstances) than its context in the chapter allows. They also include On the Practice Field sections in most chapters in which they suggest possible ways to apply key ideas or, in some instances, raise questions for the reader to consider.

Here are two examples, both from Chapter 9:

On the Balcony: "Each of the even steps [when designing effective interventions] can be understood as a skill set. What are your strengths? Where do you need to build your skills?"

On the Practice Field: "The next time you are in a meeting, notice what is going on inside your head while others are speaking. Are you judging their ideas or comments? Rehearsing what you are going to say when it is your turn? In what ways are you staying on the dance floor and leaping into action? Practice avoiding this mental leaping by listening to others and trying to figure out on whose behalf are they speaking, whose perspectives they are representing, and how you can give your perspectives context within the current concerns and subject on the table."

Those who have read Heifetz's Leadership Without Easy Answers and/or Heifetz and Linsky's Leadership on the Line: Staying Alive Through the Dangers of Leading already know that they (and presumably Grashow) are world-class pragmatists who have an insatiable curiosity to know what works in the business world, what doesn't, and (especially) why. After identifying the components (i.e. the "what") of adaptive leadership, they devote most of their attention to explaining how to develop and apply it. For that reason, they insert various checklists and Figures throughout their lively narrative that anchor insights in real-world situations. For example:

The unique challenges of adaptive leadership (Pages 52-53)
How to identify a primarily adaptive challenge (Page 74)
Nonconfrontational ways to slow down organizational momentum (Page 111)
Seven steps to orchestrating conflict (Pages 152-153)
How to personalize the adaptive challenge (Page 193)
Common leadership traps and how to avoid them (Pages 244-246)
How to ease the constraint presented by loyalties (Pages 248-251)

In the first chapter, Heifetz, Grashow, and Linsky explain that The Practice of Adaptive Leadership is a "field book" in that it draws upon the vast scope and depth of their combined experiences "in the field" and that they wrote it "for the field" so that it could be of greatest practical value to their reader's own leadership efforts. On both counts, they succeed brilliantly. Bravo!
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From other countries

John Gagne
5.0 out of 5 stars Essential Handbook for Leadership Studies
Reviewed in the United States 🇺🇸 on September 30, 2022
Verified Purchase
If you are enrolled in the Harvard leadership certification program or any comprehensive leadership academic study program or are in a leadership position either in a Public or Private Enterprise this volume is a masterpiece for refining your capacity to work through the challenges that one encounters in such a position everyday. I only wish I had this resource prior to my retirement. I am certain it would have elevated and accelerated by skills ten fold and given me a much needed and valuable boast to my abilities and success as a leader. More than just a fine read it is literally a handbook for one's everyday leadership work.
One person found this helpful
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cesar carneiro penna
5.0 out of 5 stars O melhor livro de gestão de mudanças que já tive a sorte de ler
Reviewed in Brazil 🇧🇷 on November 30, 2017
Verified Purchase
Esta obra não trata apenas de gestão de mudanças, na verdade ela é especificamente focada na Liderança para gestão de mudanças. O que aparenta ser um detalhe, mas faz toda diferença.

Os autores constroem um modelo que primeiro delineia o tipo de situação que pode ser considerado um "problema adaptativo", depois seguem para ensinar como entender o sistema, depois ensinam como mobilizar o sistema e finalizam com uma proposta de uma brilhante jornada de autoconhecimento.

Você encontrará uma lista abrangente de exercícios para desenvolvimento das competências essenciais a liderança. Tudo aqui passa uma impressão de maturidade, de cuidado e de eficiência. São conteúdos extraordinários que, mesmo tendo lido diversos livros de negócios, me surpreenderam várias vezes. Li com calma porque vale a pena refletir sobre tudo que é apresentado aqui, como por exemplo:

1) O processo iterativo para a liderança de mudanças que segue os três passos: Observação >Interpretação>Intervenção.
2) Os papéis das lealdades na sua vida e trabalho.
3) O papel da autoridade e como lidar com ela em um cenário de mudança.
4) Como puxar seus limites, ao reconhecer e vencer suas rotinas de comportamento.
5) Como mudanças exigem de você diferentes papéis e como a busca por coerência pode gerar conflitos na sua competência em desempenhar estes diferente papéis.
6) Como desenvolver a tolerância necessária, desafiando a sua própria zona de conforto para liderar mudanças.
7) Como reconhecer a importância e responsabilidade do seu próprio papel no sistema na jornada até a situação atual e como considerar isso para a liderança de mudanças.
8) Como ser humilde e aprender a ouvir com julgamentos suspensos e conseguir manter em mente ideias contraditórias sobre o mesmo assunto.
9) Como conseguir buy-in de diferentes stakeholders no processo de mudança.
10) Como trazer para seu lado, mesmo que sem convencer de suas ideias, as pessoas que estão resistindo à proposta de mudança.
11) como categorizar e tratar de maneira específica cada perfil de resistência à mudança.
12) Como manter o silêncio para aprender a observar falas, gestos, expressões faciais.

E por aí vai...esse livro é nada menos que espetacular mesmo.
2 people found this helpful
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Alicia Crumpton
5.0 out of 5 stars Purpose, Possibility, Leadership
Reviewed in the United States 🇺🇸 on January 2, 2014
Verified Purchase
I was drawn in by the opening lines, "If you want to help your organization, your community, and your society thrive in a changing world. . . . If you want to mobilize greater progress. . . If you want to strengthen your practice of leadership. . . if you want to help others strengthen their capacity. . . . this book is about possibility" (p. 1). Talk about a book opener that draws you in head shaking a resounding YES! (grin). The authors continued to say, "Adaptive leadership is an approach to making progress on the most important challenges you face. . . " (p. 3).

I loved this book. Practical, clear layout and presentation of materials, challenging, and hopeful. The thing is - this is not about abstraction, this is about personal responsibility, commitment, courage, and action. If you see something that needs to be done, what are you doing about it?!

The book is organized into 5 parts:
1. Introduction: purpose and possibility - you are provided with instructions on how to use the book along with the theoretical underpinnings and background
2. Diagnosis: The system, the adaptive challenge, and the political landscape. Characteristics of an adaptive organization are identified
3. System Mobilization - Interpretation and Analysis, Interventions, political capital and actions, conflict, and building an adaptive culture
4. Seeing yourself - knowing yourself, clarify who you are, what you stand for, and your purposes
5. Deploy yourself - this is the personal responsibility part, connect to your purposes, engage courageously, inspire others, take risks, and thrive.

It's a wonderful book for self reflection and personal growth; it's a wonderful book for leaders wanting to examine leadership and see their organization anew.
One person found this helpful
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