Review
"Rethinking Reputational Risk is an excellent contribution to the understanding of reputation as a key indicator of the quality of a company's leadership, culture and material stakeholder relationships." ― Colin Melvin, Head of Global Stewardship, Hermes Investment Management
"The authors have examined trust in business through the lens of reputational risk and identified themes that really matter. Their well-illustrated commentary is good read for business leaders at all levels." ― Dame Alison Carnwath, Company Chair, Audit Committee Chair, NED and Supervisory board member
"This book is written in the riveting style worthy of a subject often overlooked. The authors' discussion of collateral damage and guilt by association was especially intriguing." ― Senator Bob Graham, Co-Chairman of the National Presidential Commission on the Deepwater Horizon Disaster
"I very much welcome this book as a comprehensive and insightful study into one of the most critical but often neglected aspects of risk management - reputational risk." ― John Hurrell, Chief Executive of AIRMIC
"The authors show why the most valuable core competence for leaders everywhere is the ability to understand how people actually feel, think and behave, and how to manage risks from people effectively. This is just as important for government and the public sector as for private sector organisations." ― Richard Bacon MP, Deputy Chairman, House of Commons Public Accounts Committee
"An exceptional book for learning at every level - whether you are a business school student or a chief executive; Prime Minister or a new recruit into the civil service." ― Lord Owen CH FRCP, Former UK Foreign Secretary and author of 'The Hubris Syndrome'
"This book will be chastening reading for company board members. Other readers will be fascinated, and also horrified, by the systematic risk-blindness of those who oversee our largest and most powerful companies." ― Professor Andrew Hopkins, author of 'Risky Rewards: How company bonuses affect safety’
"The authors highlight the role of culture and conduct and of the wider responsibilities of organisations to their customers and to the public. I much endorse their recommendations to business leaders. It is instructive to see this subject handled with such conviction and clarity." ― Sir Winfried Bischoff, Chairman, Financial Reporting Council
"This thoroughly enjoyable book is a must-read for leaders of all organizations at all levels, right up to the board and its leadership." ― Dr Kiyoshi Kurokuwa, Chairman of the Independent Investigation Commission of Fukushima Nuclear Accident by the National Diet of Japan
Review
"This book is written in the riveting style worthy of a subject often overlooked. The authors' discussion of collateral damage and guilt by association was especially intriguing.", Senator Bob Graham, Co-Chairman of the National Presidential Commission on the Deepwater Horizon Disaster
"This book will be chastening reading for company board members. Other readers will be fascinated, and also horrified, by the systematic risk-blindness of those who oversee our largest and most powerful companies.", Professor Andrew Hopkins, author of 'Risky Rewards: How company bonuses affect safety’
"The authors show why the most valuable core competence for leaders everywhere is the ability to understand how people actually feel, think and behave, and how to manage risks from people effectively. This is just as important for government and the public sector as for private sector organisations.", Richard Bacon MP, Deputy Chairman, House of Commons Public Accounts Committee
"The authors have examined trust in business through the lens of reputational risk and identified themes that really matter. Their well-illustrated commentary is good read for business leaders at all levels.", Dame Alison Carnwath, Company Chair, Audit Committee Chair, NED and Supervisory board member
"I very much welcome this book as a comprehensive and insightful study into one of the most critical but often neglected aspects of risk management - reputational risk.", John Hurrell, Chief Executive of AIRMIC
"This thoroughly enjoyable book is a must-read for leaders of all organizations at all levels, right up to the board and its leadership.", Dr Kiyoshi Kurokuwa, Chairman of the Independent Investigation Commission of Fukushima Nuclear Accident by the National Diet of Japan
"An exceptional book for learning at every level - whether you are a business school student or a chief executive; Prime Minister or a new recruit into the civil service.", Lord Owen CH FRCP, Former UK Foreign Secretary and author of 'The Hubris Syndrome'
"The authors highlight the role of culture and conduct and of the wider responsibilities of organisations to their customers and to the public. I much endorse their recommendations to business leaders. It is instructive to see this subject handled with such conviction and clarity.", Sir Winfried Bischoff, Chairman, Financial Reporting Council
"Rethinking Reputational Risk is an excellent contribution to the understanding of reputation as a key indicator of the quality of a company's leadership, culture and material stakeholder relationships.", Colin Melvin, Head of Global Stewardship, Hermes Investment Management
About the Author
Anthony Fitzsimmons is Chairman of Reputability LLP and an authority and leading thinker on reputational risk and the propensity of behavioural and organisational risks to cause reputational damage. With insights gained from the ringside view of the crisis lawyer, coupled with the extensive experience of his partners, the Reputability team helps organisations and their leaders to find, see and deal with these risks.
Derek Atkins BSc PhD MIMMM CEng FCIM FCII Chartered Insurer was a visiting Professor at the Cass Business School, teaching risk management, reputational risk, and insurance; and a partner in Reputability LLP. With a 30-year career in the insurance sector, he rose to UK Strategy Director for Royal and Sun Alliance Insurance Plc (now RSA). He was awarded the Exceptional Service Medal of the Chartered Insurance Institute.
