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Ring Alarm Keypad (2nd Gen)

4.8 out of 5 stars 4,740 ratings

Currently unavailable.

We don't know when or if this item will be back in stock.
Brand Ring
Model name FL_amzn1.c2m.concept.mndj5dfap22gy5do5diq
Colour WHITE

About this item

  • Easily arms and disarms your Ring Alarm system
  • Choose from “home”, “away”, and “disarmed” security modes
  • Includes all-new design and emergency response button features (requires Ring Protect Plus to use)
  • Simple setup with no tools required
  • Mounts to walls, tabletops, and countertops
  • Requires the Ring Alarm Base Station

Technical Details

Keypad

Power

AC adapter (rechargeable battery included)

Security modes

Disarmed, Away, and Home

Operating conditions

Indoor use, 0°C to 40°C (32°F to 104°F)

Dimensions

105 mm x 112 mm x 19 mm (4.13 in x 4.41 in x 0.75 in)

Installation

Wall mount with quick-release bracket or place it on any flat surface (Ring Alarm kit required)

Connectivity

Z-Wave (76 m or 250 ft range to Base Station open air, line of sight)

Warranty and service

1-year limited warranty and service included. Use of Ring Alarm kit is subject to the terms found here.

Support

Click here to view more information on the Ring Alarm Kit support page.

For monitoring licenses, visit ring.com/licenses.

Manufacturer: Ring LLC
Manufacturer Place of Business: Santa Monica, CA 90404, USA


Customer Questions & Answers

Customer reviews

4.8 out of 5 stars
4.8 out of 5
4,740 global ratings
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Top reviews from Canada

Reviewed in Canada on January 6, 2021
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4 people found this helpful
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Reviewed in Canada on July 4, 2020
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2 people found this helpful
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Reviewed in Canada on June 29, 2020
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3 people found this helpful
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Reviewed in Canada on April 18, 2021
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Reviewed in Canada on August 28, 2020
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Reviewed in Canada on January 13, 2021
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Reviewed in Canada on January 19, 2021
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Reviewed in Canada on March 12, 2021
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Top reviews from other countries

ktsharples
3.0 out of 5 stars Nice design, lacking a core basic function
Reviewed in the United States on May 14, 2020
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33 people found this helpful
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James
2.0 out of 5 stars no status lights
Reviewed in the United States on May 24, 2020
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40 people found this helpful
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P. D. Mehta
5.0 out of 5 stars Much sleeker and more functional than first generation keypad, however not as loud.
Reviewed in the United States on May 4, 2020
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33 people found this helpful
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Richard Clarke Sr.
3.0 out of 5 stars Lights?
Reviewed in the United States on September 14, 2020
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3.0 out of 5 stars Lights?
Reviewed in the United States on September 14, 2020
I like everything about the second generation keypad but the lighting in the dark. Look at the picture. You can't see the status of the alarm in the dark if your across the room. I don't care about the digits. They can continue to work by motion when you get close to it but the alarm status lights are very important to see at night across a dark room. If they fix this through a software update I'll give it 5 Stars...
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16 people found this helpful
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L S Y
1.0 out of 5 stars Doesn't work without App and App is always down
Reviewed in the United States on November 25, 2020
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1.0 out of 5 stars Doesn't work without App and App is always down
Reviewed in the United States on November 25, 2020
The system was easy to install. Everything went ok for a day then the outdoor camera started losing wifi connectivity. I was up on a ladder at least once a day for a week resetting the camera so it would function and I could use the app to view the monitored area. During that time I noticed a dark spot that seemed to be growing on the video the camera would record now and then. Enough was enough, I sent the camera back and exchanged it for a new one. That one does not have the same connectivity issues but it still has problems. It doesn't always record when there is motion. It will take a snapshot but won't notify that there is motion. (Probably the app more than the camera)

The app is a horrid mess. Constantly, freezing up or crashing. Half the time it won't connect to the camera. When I called customer support(what a joke) I was told it was my wifi signal and that I should install a extender. Um... I have a mesh system and the camera is on the outside of the wall directly behind the base unit of my wifi system. You can't get any closer. The camera is the only device set to have priority on the Wifi system. Every other item, from my robot vac, thermostat, computers, and tv, has zero problems with staying connected or functioning well with this Wifi system. Only Ring has a problem.

Today, again, the entire ring system has a major outage. Wow. Great security Ring. I pay for monitoring and I don't even know if that is functioning with a major outage. This system is horrible because of the app. You can't control your system without this app and the app is always malfunctioning.

If you buy this system, and I recommend you do not buy it, then get used to seeing what's in the photo when you go to your app and try to do anything with your system.

Completely inexcusable. This is supposed to be a security system. How secure is it if you can't view video recordings of your property or access your cameras and devices because the app is constantly failing.

I bought this system in May 2020 it is now Nov 2020 and this system has been a headache to operate almost daily. And what ever you do don't waste your time with Ring support. They are useless and the customer service is abhorrent. All they will do is tell you that it is your wifi ...that seems to be their standard answer for anything that goes wrong.

Since the product you purchase won't function without the app and the app is constantly failing it is important to note this shortcoming. It doesn't matter how easy the product is to install and use if the method you have to use to run the product constantly fails. It renders the entire system inoperable, easy install or not.
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10 people found this helpful
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