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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps by [Gene Kim, George Spafford, Kevin Behr]

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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps Kindle Edition

4.2 out of 5 stars 131 ratings
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Product details

  • ASIN ‏ : ‎ B002BWQBEE
  • Publisher ‏ : ‎ IT Process Institute, Inc.; Revised First Edition (June 15 2005)
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 1792 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Sticky notes ‏ : ‎ On Kindle Scribe
  • Print length ‏ : ‎ 185 pages
  • Customer Reviews:
    4.2 out of 5 stars 131 ratings

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Customer reviews

4.2 out of 5 stars
4.2 out of 5
131 global ratings

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N. Russell
5.0 out of 5 stars A must have book for anybody in IT service management
Reviewed in the United Kingdom 🇬🇧 on August 18, 2008
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zts
1.0 out of 5 stars Terrible Kindle edition, good content
Reviewed in the United Kingdom 🇬🇧 on December 14, 2010
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Jack D Ripper
5.0 out of 5 stars concise and useful
Reviewed in the United Kingdom 🇬🇧 on January 2, 2014
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CoopersHome
3.0 out of 5 stars ok'ish?
Reviewed in the United Kingdom 🇬🇧 on January 31, 2016
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5.0 out of 5 stars My line of work. I recommend this for it'll practitioners
Reviewed in the United Kingdom 🇬🇧 on November 2, 2013
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