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Answer:
Hello,
Thank you for reaching out to us.
The Rescue Service Plan provides the Data Recovery Service ("DRS") feature for hard drive failure, viruses, software issues, and other problems that can cause data loss. … see more
Hello,
Thank you for reaching out to us.
The Rescue Service Plan provides the Data Recovery Service ("DRS") feature for hard drive failure, viruses, software issues, and other problems that can cause data loss.
Here is how it works. - Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data.
Rescue Data Recovery Services Plan gives you peace of mind that your data is protected. If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
It also covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases, not on the same transaction). Free shipping for in-lab data recovery; 24/7 online case status tracking If your data isn’t recovered, you get your money back.
If you wish to discuss your contract further, please reach out to us at 800-261-9859. Our normal business hours are Monday through Friday, from 9 am to 8 pm EST.
Sincerely,
Carlos
After Solutions Customer Care see less
Hello,
Thank you for reaching out to us.
The Rescue Service Plan provides the Data Recovery Service ("DRS") feature for hard drive failure, viruses, software issues, and other problems that can cause data loss.
Here is how it works. - Your digital life is irreplaceable. If your computer or hard drive fails, it can cost hundreds of dollars to restore all your music, photos, movies, memories, and important files. Manufacturer warranties may cover the cost of repairing your drive, but not the cost of restoring all your data.
Rescue Data Recovery Services Plan gives you peace of mind that your data is protected. If your drive stops working, the Rescue data recovery plan will attempt to recover the data from the failed drive and recovered data will be returned on a media storage device or via secure cloud-based data storage.
It also covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases, not on the same transaction). Free shipping for in-lab data recovery; 24/7 online case status tracking If your data isn’t recovered, you get your money back.
If you wish to discuss your contract further, please reach out to us at 800-261-9859. Our normal business hours are Monday through Friday, from 9 am to 8 pm EST.
Sincerely,
Carlos
After Solutions Customer Care

After Solution
Seller · June 30, 2020
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Answer:
The plan covers new removeable flash memory device of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction).
After Solution
Seller · August 2, 2019
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Answer:
Covers any new single-disk external or internal hard drives of any brand when purchased within 30 days
After Solution
Seller · August 31, 2020
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Answer:
Data Recovery Plans cover one item per plan.
After Solution
Seller · December 9, 2019
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Answer:
It’s a one-time payment!
Andrea H
· April 20, 2021
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Answer:
One-time payment, which I think covers 3 years.
Zipper
· April 20, 2021