Free Returns

To receive Free Returns on your eligible product(s):

1. Shop our Clothing & Accessories, Shoes & Handbags, Jewelry, and Watch Stores. On the product detail page, look for the "Free Returns" next to the price to confirm that a product qualifies for Free Returns.

2. Only product(s) that say that they are eligible for Free Returns on the product detail page are eligible for Free Returns. Free Returns only applies to product(s) fulfilled by It does not apply to the same product(s) fulfilled by other sellers.

3. No minimum purchase is required to receive Free Returns.

4. Free Returns is available to delivery addresses in all provinces/territories using a Canada postal code including FMO/CFPS addresses.

5. If you are not satisfied with your purchase, return the eligible product(s) within 30 days of delivery of your shipment in new and unworn condition in the original packaging for a full refund in accordance with our Returns Policy. All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

6. Eligible product(s) must be returned using a trackable shipping method. Please contact Customer Service or visit our Online Returns Centre available on our full site and we will guide you through the process. We only offer one option to return eligible product(s):

  • Canada Post drop off option: You can drop off your return at the authorized Canada Post location of your choice. There is no charge for this option.

7. Amazon will process your return and issue a full refund with no deduction for shipping after receiving your return of the eligible product(s). If you return product(s) that are ineligible for Free Returns with product(s) that are eligible for Free Returns, Amazon may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with Amazon's general Returns Policy. In addition, some special product, order, or handling fees may still apply.