Customer Review

Reviewed in Canada on July 4, 2020
1) The package used was clearly inadequate for a hard drive: the drive was simply put in an envelope lined with a bit of bubble padding. If a consumer had shipped their drive to the manufacturer like this for RMA, it would most likely be denied service and the warranty voided.
2) The product I received had both a bent SATA connector and a bent power connector. The bending was severe enough to prevent it from being physically plugged into a backplane at all.
3) The brand name here says "Monoprice" instead of WD.

An unpleasant experience.
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4.3 out of 5
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