Customer Review

VINE VOICE
Reviewed in Canada on January 13, 2019
Hardware is solid, however, the software needs work.

I, like a bazillion other owners, dislike the constant "suggestions" that pop up across every screen. There is NO way (as of 09/30/20) to disable it. Some have suggested setting it to rotate once, that isn't a solution, especially if you use it as a digital picture frame and want it to cycle through numerous photos. Having a suggestion across your photos such as "Try Alexa, what's the weather in Vancouver?" is annoying, especially when one lives 5000+ miles from Vancouver, and really takes the polish off an otherwise sharp looking product.

Photos taken with the Show are exceptionally dark unless you have a lot of natural light. Interface for basic photo manipulation is just plain awful. Alexa tells you to swipe left for stickers, but following her instruction does nothing. Sometimes the "stickers" (screen frames/overlays) will pop up a little later.

When it takes your photo, it's not entirely clear/obvious where one should go to see saved photos and configure album for display etc. When you delete photos, photos are still kept for 30 days before final deletion.

Mic not as sensitive as Echo. I have 6 Echos and 1 Show. Sometimes when standing in front of it and asking a question, the Show will ignore the question (no visual or audio cue played), yet an Echo in another room will respond with the answer.

Shame really, as I say the hardware looks great, but there really isn't much in the way of any video based skills to harness the screen. Being able to watch Netflix would be a boon. Like regular skills for the Echo line, the few skills that do utilize the screen are either non-existent for Canadians or severely crippled.

A single button on top mutes both the mic and disables cam. Would prefer a separate button for each.

Home automation features could also be laid out much better on screen. If you are expecting a polished and fully functional interface, best keep looking.

Hardware has much potential, but I'd be lying if I said I wasn't disappointed with the current status. I had high hope for this, but seeing as it's been more than two years that folks have been requesting basic changes (ability to disable suggestions) with no forward movement, I'm forced to lower my expectations.
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3.0 out of 5 stars Lot's of potential. Little forward movement.
By Thomas on January 13, 2019
Hardware is solid, however, the software needs work.

I, like a bazillion other owners, dislike the constant "suggestions" that pop up across every screen. There is NO way (as of 09/30/20) to disable it. Some have suggested setting it to rotate once, that isn't a solution, especially if you use it as a digital picture frame and want it to cycle through numerous photos. Having a suggestion across your photos such as "Try Alexa, what's the weather in Vancouver?" is annoying, especially when one lives 5000+ miles from Vancouver, and really takes the polish off an otherwise sharp looking product.

Photos taken with the Show are exceptionally dark unless you have a lot of natural light. Interface for basic photo manipulation is just plain awful. Alexa tells you to swipe left for stickers, but following her instruction does nothing. Sometimes the "stickers" (screen frames/overlays) will pop up a little later.

When it takes your photo, it's not entirely clear/obvious where one should go to see saved photos and configure album for display etc. When you delete photos, photos are still kept for 30 days before final deletion.

Mic not as sensitive as Echo. I have 6 Echos and 1 Show. Sometimes when standing in front of it and asking a question, the Show will ignore the question (no visual or audio cue played), yet an Echo in another room will respond with the answer.

Shame really, as I say the hardware looks great, but there really isn't much in the way of any video based skills to harness the screen. Being able to watch Netflix would be a boon. Like regular skills for the Echo line, the few skills that do utilize the screen are either non-existent for Canadians or severely crippled.

A single button on top mutes both the mic and disables cam. Would prefer a separate button for each.

Home automation features could also be laid out much better on screen. If you are expecting a polished and fully functional interface, best keep looking.

Hardware has much potential, but I'd be lying if I said I wasn't disappointed with the current status. I had high hope for this, but seeing as it's been more than two years that folks have been requesting basic changes (ability to disable suggestions) with no forward movement, I'm forced to lower my expectations.
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