Update: Very shortly after I initially posted this review, Corey from Amazon called me asking to discuss it. He took the time to understand the issues I was having and troubleshooted the situation with me. We ended up redoing the entire installation process in my car and to Apple Music and this time around it all worked. I think either I did something wrong the first time, or some setting in my iPhone was preventing the media sound from working but now it seems to be all tikkety boo so I'm updating my review from 2 stars to 4 stars and I'll give 5 stars to Amazon's customer service. Thanks Corey!
We have multiple Echo's throughout the house. A main one, 2 spots, 1 show and a flex. I bought this during Amazon days because it was a good price. I'll admit, it was a bit of a kneejerk purchase. In hindsight, it's kind of useless - and maybe I'm not using it properly but it basically does nothing. If you drive a 1980s car, maybe it's beneficial. But honestly, I'm just not seeing the value here.