Customer Review

Reviewed in Canada on November 2, 2019
The vibration noise that seems to be from the pump is in fact depending on how the fountain sit on your floor. Out of the box my fountain was working fine on hard floor until it started to be noisy within less then an hour. It was not the first time that I purchased this fountain model and I new it was not normal. I first investigated the water pump, but quickly found out that the noise was from the vibration of the fountain over the hard floor.

THE FIX: If you are able to see the picture you will see that I replaced the original floor protectors (black and round sticker) by a taller ones. The size of the taller and transparent floor protectors is:

Size: 3/8" diameter, 1/8" height (I used 8 of them.)

Look for this on your Amazon search: " 100Pack Clear Round Self-Adhesive Rubber Pad Silicon Bumpers 3/8" For Home Kitchen Door Drawers Cabinet Furniture ". Those are the one that I used.

I have been a proud owner of this fountain for more then 2 years and I love it. The reason why I purchased a new one was for a friend.

Let me know it this was helpful to you!
Good luck all!
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5.0 out of 5 stars HOW TO FIX THE PUMP NOISE! Quick and easy! Raise it with taller adhesive floor protector!
By Mike on November 2, 2019
The vibration noise that seems to be from the pump is in fact depending on how the fountain sit on your floor. Out of the box my fountain was working fine on hard floor until it started to be noisy within less then an hour. It was not the first time that I purchased this fountain model and I new it was not normal. I first investigated the water pump, but quickly found out that the noise was from the vibration of the fountain over the hard floor.

THE FIX: If you are able to see the picture you will see that I replaced the original floor protectors (black and round sticker) by a taller ones. The size of the taller and transparent floor protectors is:

Size: 3/8" diameter, 1/8" height (I used 8 of them.)

Look for this on your Amazon search: " 100Pack Clear Round Self-Adhesive Rubber Pad Silicon Bumpers 3/8" For Home Kitchen Door Drawers Cabinet Furniture ". Those are the one that I used.

I have been a proud owner of this fountain for more then 2 years and I love it. The reason why I purchased a new one was for a friend.

Let me know it this was helpful to you!
Good luck all!
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Product Details

3.9 out of 5 stars
3.9 out of 5
782 global ratings