Customer Review

Reviewed in Canada 🇨🇦 on August 19, 2021
Unfortunately, I purchased a pair of Skullcandy headphones which did not work along with Asurion warranty. Since the headphones did not work properly, Asurion was contacted to apply the warranty.

The headphones had to be returned to the manufacturer directly rather than to Amazon since the 2-year warranty purchased from Asurion along with the headphones does not kick until a year later.

Unfortunately, shipping the headphones to the manufacturer cost an additional $25 dollars. I've been yet waiting to received the replacement headphones from Skullcandy.

It seems that purchasing an extended warranty from Asurion may not be worth it since it cannot be used during the first year. It may, however, be a good alternative since it is protected for two additional years, after year 1, as long as the headphones do not need to be replaced during the first year.

Since I had to replace the product in year 1, for the price of the headphones plus the cost of the 2-year Asurion extended warranty plan, it is not worth it to buy the warranty. In addition to the cost of the headphones and the warranty, you have to pay for the shipping to send it to the manufacture for the first year. You will need to add to the initial costs (headphones and warranty) an extra $25 plus dollar to ship the product to Skullcandy for a replacement.
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