Customer Review

Reviewed in Canada on June 12, 2015
When I first read "Difficult Conversations", I was immediately struck by the simplistic manner in which its authors were able to offer constructive approaches on "How To Discuss What Matters Most"! I have now read this little gem at least four times, with each reading offering more insight than the previous on an issue with which many of us struggle daily in both our private and professional lives.
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