Claim progress is very complicated. They lie about that it is an easy claim. When you need to use a warranty they will give you the roundabout. I have been waiting for a whole work to hear back from them. When I did need to use the warranty told me that the product takes 48 Business hours to register the product. After that called them back to make the claim but they said they will get back to me within two business days. I’m stuck in a loophole.