Customer Review

Reviewed in Canada on April 29, 2022
In BT mode, noise cancellation is excellent. Generally the device is well made, comfortable, and the battery has excellent life. Sadly, I bought the Q30 primarily for airline travel where it would be used in wired mode, and noise cancellation does not work in this mode, despite their advertising to the contrary. In fact, the device switches power off when wired, so sound is particularly poor. Apparently an earlier version worked with noise cancellation in wired mode, but there is no path to "fix" this problem on the current devices.
It is unreasonable to have important specifications on a device change without notifying users.
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