Customer Review

TOP 1000 REVIEWER
Reviewed in Canada on December 27, 2019
My original credit card company was changing my card with new terms and condition. So I thought maybe this Amazon reward master card would be a good replacement. It turned out to be a huge and massive disaster. First of all, it took a long time to arrive after the approval. 2nd, after it arrive it was very difficult to activate. When I finally activated, it's not usable in any store except on Amazon.ca; so it is not a master card but more like a membership card for Amazon only. I thought OK, maybe it's their new product, so they need some time to set up. My nightmare hasn't fully mature until the payment date. I wasn't able to make payment to my account despite many attempts in their website, at my bank, with my iPhone bank app. On their statement, the account number are blocked. Even my bank can't figure out how to pay. My calls got into some kind of loop. I can't talk to human. This credit card is just frustration times 1000!!!!! I wasted so much of my time dealing with this crab. Now, I am not able to make payment into my account. Instead of rewards, I'm going to get charge. If you are a support from MBNA, please contact me and help me. I need to make payment today!! PLEASE!!!!!
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1.0 out of 5 stars terrible, horrible and zero star
By Crazy Superman on December 27, 2019
My original credit card company was changing my card with new terms and condition. So I thought maybe this Amazon reward master card would be a good replacement. It turned out to be a huge and massive disaster. First of all, it took a long time to arrive after the approval. 2nd, after it arrive it was very difficult to activate. When I finally activated, it's not usable in any store except on Amazon.ca; so it is not a master card but more like a membership card for Amazon only. I thought OK, maybe it's their new product, so they need some time to set up. My nightmare hasn't fully mature until the payment date. I wasn't able to make payment to my account despite many attempts in their website, at my bank, with my iPhone bank app. On their statement, the account number are blocked. Even my bank can't figure out how to pay. My calls got into some kind of loop. I can't talk to human. This credit card is just frustration times 1000!!!!! I wasted so much of my time dealing with this crab. Now, I am not able to make payment into my account. Instead of rewards, I'm going to get charge. If you are a support from MBNA, please contact me and help me. I need to make payment today!! PLEASE!!!!!
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4,116 global ratings