List Price: $54.60
Save: $16.76 (31%)
FREE delivery December 15 - 17
Arrives before Christmas
In Stock.
As an alternative, the Kindle eBook is available now and can be read on any device with the free Kindle app.
[{"displayPrice":"$37.84","priceAmount":37.84,"currencySymbol":"$","integerValue":"37","decimalSeparator":".","fractionalValue":"84","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"3TTMVPU%2FGbyGss7t13lPXRkzf78mPa%2FQnWl%2F865SKKqEsv6J2hcrUBWtENQ02PrPESL%2FgS6iNs2j6qKkNyDvNsFwk9Tk6nAaNdrEZkM0702YH5Ax4B2Cpmnr7ofp0ZuP2KTrTnZOZpw%3D","locale":"en-CA","buyingOptionType":"NEW"},{"displayPrice":"$23.30","priceAmount":23.30,"currencySymbol":"$","integerValue":"23","decimalSeparator":".","fractionalValue":"30","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"3v89FefVcXBBNCl4MijwKGcnFemw%2FmONWsRy7%2BD6wLrWs0rC4qI8kPe82EfJEp%2ByrsutS9I2NuFshlyTjBI77Vb5MYtgBgBkOx%2BcjpbEXr5toeS6aDMZsmS4eXUBivjAnRuepzAvxIQzjrphc4Rc0Gw%2FRIjrhD1RmjpOGCpN6tt4CpRAU277LsPOwznGmHuB","locale":"en-CA","buyingOptionType":"USED"}]
$$37.84 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$37.84
Subtotal
Initial payment breakdown
Shipping cost, delivery date and order total (including tax) shown at checkout.
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Ships from and sold by Amazon.ca.
Return policy: Returnable until Jan 31, 2023
For the 2022 holiday season, returnable items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023.
Crisis, Issues and Reputa... has been added to your Cart
$6.49 delivery December 30 - January 23. Details
Arrives after Christmas. Need a gift sooner? Send an Amazon Gift Card instantly by email or SMS.
Used: Very Good | Details
Sold by momox_Shop
Condition: Used: Very Good
Comment: Delivery may take 14 - 28 days. Quality checked pre-owned articles. Edition in excellent condition.
Have one to sell?
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer – no Kindle device required. Learn more

Read instantly on your browser with Kindle Cloud Reader.

Using your mobile phone camera, scan the code below and download the Kindle app.

QR code to download the Kindle app

Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more

Follow the Author

Something went wrong. Please try your request again later.

Crisis, Issues and Reputation Management Paperback – April 29 2014

4.4 out of 5 stars 31 ratings

Amazon Price
New from Used from
Kindle Edition
Paperback
$37.84
$37.84 $23.30

Enhance your purchase

Frequently bought together

  • Crisis, Issues and Reputation Management
  • +
  • Reputation Management: The Key to Successful Public Relations and Corporate Communication
Total price:
To see our price, add these items to your cart.
Choose items to buy together.

Product description

Review

"In an increasingly transparent world, the spotlight finds companies with an issue or a crisis very quickly. There is a real premium attached to learning from others and being well prepared: this book should be required reading for every member of the executive team." ― Caroline Hempstead, VP Group Corporate Affairs, AstraZeneca plc

"crucial reading, not only for communication professionals, but for CEOs and board members, too....Griffin explores the anatomy of multiple high-profile corporate crises... [and puts] forward a number of new analytical models to help anyone responsible for protecting their organisation's reputation understand both how to manage a crisis and how to predict and prevent one before it materialises. In addition to this robust new theory, Griffin's book is full of practical tips. From detailed guidance on how to run a crisis exercise, to tried-and-tested advice on what messages will resonate with stakeholders in an emergency, the book provides a valuable manual for any company that wants to ensure it is crisis prepared." ―
Communika (PRISA)

"I have read a few books in recent years on crisis and reputation management and this is by far the best. Griffin's latest offering [...] is easy to read and incredibly engaging. His 20 years of experience in reputation management really shines through. The book is constantly brought to life with a host of case studies and examples of firms that got their reputation management strategy wrong and are still paying the price (for example BP and the Deepwater Horizon oil disaster), compared with those that got it right (Tesco and the horsemeat scandal). [...] This book goes further than just a must-read for those in PR. As Griffin points out, BP, News International and the BBC have all faced scandals over the past few years that have been dealt with badly and resulted in CEOs stepping down and commercial damage. This book is surely a must-read for any CEO who values the reputation of their company and wants to preserve it for as long as possible." ―
Lisa Elliot, PR Week

"The need to protect a company's reputation has become an ever more pressing concern for CEOs and corporate boards. This book, by a leader in the field, provides a comprehensive guide for leaders to get it right. Filled with case examples and useful concepts it belongs on every executive's desk." ―
Dr Daniel Diermeier, Kellogg School of Management and author of Reputation Rules

"...a well laid-out, easy to follow, and practical book, with plenty of website links to follow [...] Griffin makes and authoritative and readable case for reputation and crisis management as something central to doing a business and running an organisation." ―
Professional Security Magazine

"Beautifully written, practical, relevant, clear and usable. Should be on the bookshelf of anyone interested in this area. This is the book I wish had been available when I first started learning about Crisis Management - an invaluable resource." ―
Kieron O'Keefe, Head of Crisis Management, BG Group

About the Author

Andrew Griffin is a Chief Executive at Regester Larkin, an international consultancy which is globally recognised for pioneering best practice systems in crisis, issues and corporate reputation management. Andrew advises some of the world's leading companies and trusted brands, with previous clients including AstraZeneca, Shell, BAE Systems, Diageo, Nestle and Novartis. He is also a regular speaker, writer and commentator in this critical area of management and crisis communications.

Product details

  • Publisher ‏ : ‎ Kogan Page; 1st edition (April 29 2014)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 280 pages
  • ISBN-10 ‏ : ‎ 0749469927
  • ISBN-13 ‏ : ‎ 978-0749469924
  • Item weight ‏ : ‎ 430 g
  • Dimensions ‏ : ‎ 15.6 x 1.5 x 23.5 cm
  • Customer Reviews:
    4.4 out of 5 stars 31 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Andrew is the chief executive of the international specialist reputation strategy and crisis management consultancy, Regester Larkin (www.regesterlarkin.com).

For nearly 20 years, he has advised some of the world’s largest and most respected companies, helping them factor reputation into their decision making, resolve controversial issues and respond to crises. A specialist in strategic crisis preparedness and management, he has helped global organisations become ‘crisis ready’ and has provided senior counsel in many live situations.

Andrew is an author, commentator and speaker on crisis, issues and reputation management.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
31 global ratings

Top reviews from Canada

There are 0 reviews and 0 ratings from Canada

Top reviews from other countries

Amazon Customer
4.0 out of 5 stars Four Stars
Reviewed in the United Kingdom 🇬🇧 on August 8, 2017
Verified Purchase
Jennifer Zingalie
5.0 out of 5 stars Put in your PR toolbox
Reviewed in the United States 🇺🇸 on December 13, 2019
Verified Purchase
Amazon Customer
5.0 out of 5 stars Two thumbs up!!
Reviewed in the United States 🇺🇸 on June 3, 2014
Verified Purchase
steven
5.0 out of 5 stars Great read and overview of the topic
Reviewed in the United States 🇺🇸 on September 28, 2015
Verified Purchase