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The Hard Truth About Soft Skills: Soft Skills for Succeeding in a Hard Wor by [Peggy Klaus]

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The Hard Truth About Soft Skills: Soft Skills for Succeeding in a Hard Wor Kindle Edition

4.4 4.4 out of 5 stars 275 ratings

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Product description

From Publishers Weekly

Whether near the beginning or end of a career, Klaus (BRAG! The Art of Tooting Your Own Horn Without Blowing It) sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Klaus illustrates each behavior's professional importance with stories from her work as a career coach. These soft skills run the gamut from handling critics (including one's own internal critic) to bragging. Her practical advice is delivered in the conversational style of a one-on-one session with a personal coach. The learn-by-example counsel may be helpful for those entering such situations as annual performance reviews—whether giving or receiving them—and public speaking. The volume is recommended for those who are in need of a more personable approach to rising up professionally. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
--This text refers to the paperback edition.

Review

“[Klaus’s] practical advice is delivered in the conversational style of a one-on-one session with a personal coach.... The volume is recommended for those who are in need of a more personable approach to rising up professionally.” -- Publishers Weekly

“The authors offer 54 important workplace lessons...[and]...offers important insight for career management which will be helpful to a wide range of library patrons.” --
Booklist

“This is a good book to read with a notebook at your side, in case you spot anything you’ve been doing to hold yourself back in the workplace.” -- Atlanta Journal-Constitution
--This text refers to the paperback edition.

Product details

  • ASIN ‏ : ‎ B0012GTZDE
  • Publisher ‏ : ‎ HarperCollins e-books; 1st edition (Oct. 13 2009)
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 711 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Enabled
  • Word Wise ‏ : ‎ Enabled
  • Sticky notes ‏ : ‎ On Kindle Scribe
  • Print length ‏ : ‎ 207 pages
  • Customer Reviews:
    4.4 4.4 out of 5 stars 275 ratings

About the author

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You may have seen Peggy Klaus on Nightline, the Today Show, and 20/20 or read her advice in the Wall Street Journal, Fortune, Newsweek, The New York Times, BusinessWeek, and O magazine. You may know her as the “brag lady” or—as one newspaper called her—a "bragologist” because of her popular book, BRAG! The Art of Tooting Your Own Horn Without Blowing It (Hachette Books Group, Hardcover 2003, Paperback 2004). Or you may know Klaus for the soft skills savvy she promotes in her second tome, The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They’d Learned Sooner (Collins, January 2008).

For more than a decade Klaus has provided communication and leadership training programs, keynotes, and executive coaching at leading corporations and organizations worldwide. Her client list reads like a who’s who of Fortune 500 companies, including firms such as JP Morgan Chase, MasterCard, Computer Associates, Chevron Corporation, Deloitte, General Mills, Goldman Sachs, The National Football League, Pacific Gas & Electric Company, American Express, Mattel, Booz Allen Hamilton, Kaiser Permanente, and PriceWaterhouseCoopers, among others. She reaches thousands each year through her workshops, keynotes and executive coaching.

With advanced degrees in drama, speech, and theatre from London's Royal Academy of Music and the Drama Studio, Klaus began her career as an actor and classical singer. She then moved to Hollywood to become a producer, director, and coach who worked with actors, comedians, musicians, and broadcast news talent for productions at Paramount Studios, Warner Brothers, ABC, CBS, and NBC TV, among others.

In the mid 90’s, Klaus started getting panicked calls from friends on Wall Street and in Silicon Valley asking for help with their presentations at industry and press conferences, client meetings, and congressional hearings. Applying the same performance and communication techniques that she used successfully with stage, television, and film performers, Klaus left Hollywood behind to start Klaus & Associates. She quickly earned a reputation for teaching business professionals how to bring their best, most authentic and dynamic self to every situation.

Taking her message from the boardroom to the classroom, Klaus has lectured to students and faculty at the University of California, Berkeley Haas School of Business, Boalt School of Law, and the Harvard School of Public Health & Sciences. She has also served as lecturer at Harvard University’s Kennedy School of Government and School of Public Health; Wharton’s Executive MBA Program; the University of California, Davis MBA Program; Pepperdine University School of Law; and Smith College’s Executive MBA Program. Klaus currently sits on the board of the Young Women’s Leadership Network and has served as a member of the Women’s Leadership Board of Harvard's Kennedy School of Government, the Financial Women's Association of San Francisco Board, and on the SAGE Scholars Advisory Board at the University of California, Berkeley.

Following her passion for working with youth, in early 2004 Klaus launched BRAG! Connections, a unique program in which teen girls are paired with professional women to learn and practice networking and self-promotion skills. Continuing her work with youth, she developed the educational curriculum, Soft Skills 101: Lessons for Teens on Getting Ahead at School, at Work, and in Life.

When she is not coaching, training, lecturing, making television appearances, or giving keynotes in the US, Europe, and Asia, Klaus can be found in Berkeley, California, where she lives with her husband and their adorable pup, Ernie.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
275 global ratings

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Daniel F.
5.0 out of 5 stars V useful book for your career highly recommended
Reviewed in the United Kingdom 🇬🇧 on February 24, 2019
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Peter
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Reviewed in the United Kingdom 🇬🇧 on June 13, 2019
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Mobeena Khan
5.0 out of 5 stars Recommended reading
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Kathy
5.0 out of 5 stars Confident at sharing accomplishments
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5.0 out of 5 stars Excellent Book
Reviewed in the United Kingdom 🇬🇧 on January 2, 2016
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