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Pat Heim's book is the only management techniques book for women that acknowledges men's rules, without "selling out" to them. As she points out, knowing how the boys play doesn't mean that the same behavior will be perceived or received the same way from women - a key distinction ignored by all other books I've read on this topic. Her follow-up book, Smashing the Glass Ceiling, provides a situation-by-situation manual for applying her insights (if you can find it - ask amazon or contact her at the email address she provides above.) Both books offer specific advice in a well-written, articulate presentation. I highly recommend them. You may also be interested to know she has a great videotape series (expensive, but well worth the corporate dime, according to the feedback in my organization) and she is a terrific trainer (I've met her and was impressed.)
This book is amazing, especially if you've been in the working world for at least a few years. The authors have managed to articulate a set of behavior patterns and responses that many people unconsciously engage in. This book allows one to recognize these patterns for what they are, and even better, suggests techniques to respond effectively to different kinds of patterns. I am more effective in my work; I understand better the subtleties of what my supervisors and supervisees expect of me, and I am developing better business relationships with clients and colleagues alike.
The most important point I took away from this book is the notion that in developing your own "management persona," you need to take into account several factors, among them the rules of the game being played currently in your office; the way you tend to want to relate to the people you work with, for, and who work for you; how to adapt your work style for different situations at hand; and eventually, how to change the game once you're in a position to do so. Pat Heim's assertion that understanding and living by (often male-dominated) work culture is like traveling in a foreign country (you have to go by that culture's rules and manners) doesn't imply that women have to be men. Rather, by understanding certain "traditions," the wise person will have a better time moving around getting along in that culture and perhaps transforming it once she's become familiar enough with and accepted within it. Highly recommended for any woman who wants to move up the ladder.
This book was recommended to me during my first year of MBA school when I was trying to understand the men I was forced to work with and their seemingly impossible behavior. It unravels the game of office politics and sets forth an achievable and sensible set of behaviors to guide all working women on the path to success. Now after having acheived my second promotion in two years post-MBA working in a male-dominated industry, I credit much of my success to playing by the rules of the game of business as set forth in this book (being an avid golfer doesn't hurt, either!) The rules are designed by men and based on the rules of their childhood games, rather than ours. Neither way is better, it's just different, and in order to survive in the business world and be successful it is imperative that women understand the rules of the game in order to be effective players. Your mother doesn't teach you these rules, neither do MBA professors nor your male colleagues. You must get this valuable information from somewhere, and this book is an excellent resource. This book is my work "bible" and I find myself referring to it often depending upon the particular work challenge I'm facing at the time. Kudos to Pat Heim. No working woman who aspires to be successful in business should be without this valuable and insightful guidebook to a man's world.
I am not a big fan of self-help books, but bought this at a friends recommendation and found it very helpful despite my lack of enthusiasm typically for "pop psychology/sociology". I have often found myself confused as to why I was doing what I thought I was supposed to do in order to be successful: working hard, being what I thought was a good "team player" and serving my organization, and yet I kept finding myself being attacked, hurt, and even demoted. This book explains the "rules" and gives insight into how to play the game that exists in todays American workplace. I'll know that women have really made headway in the workplace when there are self help books out there teaching men how to "play the game" in a woman's cultural world too, but till then, women in the workplace need books like this.
It is shocking how many women (almost ALL of us) are completely misunderstanding their interactions with men, because we never learned how boys and girls are taught to act differently. EVERYONE should read this book. I am telling everyone I know to read this book.
Eye opening and potentially life changing. It has made me understand the things that I've seen at work which have confused me... A total epiphany.
If you work in any large organisation and are female you should read this. If you are a man in a leadership role in such an organisation, you should read this... You will get more out of your workforce and reduce turnover.