To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
I understand this is a poor design causing the handle to break, but it broke again in 2 weeks after replacing it. I don't know if the product is defective or the design is defective. I bought Dorman for the brand name.