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  • Crucial Conversations Tools for Talking When Stakes Are High, Second...
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
11,509 global ratings
5 star
71%
4 star
19%
3 star
6%
2 star
1%
1 star
2%
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

byKerry Patterson
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Top positive review

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Skylar
5.0 out of 5 starsRecommended to almost anyone!
Reviewed in Canada 🇨🇦 on November 22, 2020
This is an incredibly helpful book. It deals particularly with how to handle emotionally charged conversations, where one or both of you is upset or angry or doesn't want to speak up. As I was reading this, I could only think of one person in my life that I know who actually does all of these things in conversation, and maybe one other person who's decent...meaning I really think the majority of people would benefit from reading this book, even if you don't think you're especially bad at dialogue. I bought this book because I was struggling to phrase things well when I was offering criticism -- it came off too attackingly -- and this has given me so much to think about and so much helpful advice. I think this would be especially helpful to parents and couples. Most of the examples are aimed at people in their 30s-50s, but it really seems like the sooner the better for reading it. The main message of the book was of how to be both honest and respectful -- to not avoid conversations you need to have until they're super big, to be respectful and listen but also to say what needs to be said in a way that the other person can hear without becoming defensive, and these are lessons that will help you with any relationship, including roommates, acquaintances, siblings, etc.

There are also links in this book to videos of example conversations -- I'm on to check those out next, as my response to finishing the book was sadness that there wasn't more! I think my dialogue skills have already improved in only a couple weeks of reading the book, and I will reread this going forward to help me as struggles arise.

Highly recommended.
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8 people found this helpful

Top critical review

All critical reviews›
Kindle Customer
2.0 out of 5 starsDidn't really enjoy it
Reviewed in Canada 🇨🇦 on June 4, 2020
Wasnt engaging, confused in most areas of the book. Should be updated to be easier to follow. That's it. 🙂
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From Canada

Skylar
5.0 out of 5 stars Recommended to almost anyone!
Reviewed in Canada 🇨🇦 on November 22, 2020
Verified Purchase
This is an incredibly helpful book. It deals particularly with how to handle emotionally charged conversations, where one or both of you is upset or angry or doesn't want to speak up. As I was reading this, I could only think of one person in my life that I know who actually does all of these things in conversation, and maybe one other person who's decent...meaning I really think the majority of people would benefit from reading this book, even if you don't think you're especially bad at dialogue. I bought this book because I was struggling to phrase things well when I was offering criticism -- it came off too attackingly -- and this has given me so much to think about and so much helpful advice. I think this would be especially helpful to parents and couples. Most of the examples are aimed at people in their 30s-50s, but it really seems like the sooner the better for reading it. The main message of the book was of how to be both honest and respectful -- to not avoid conversations you need to have until they're super big, to be respectful and listen but also to say what needs to be said in a way that the other person can hear without becoming defensive, and these are lessons that will help you with any relationship, including roommates, acquaintances, siblings, etc.

There are also links in this book to videos of example conversations -- I'm on to check those out next, as my response to finishing the book was sadness that there wasn't more! I think my dialogue skills have already improved in only a couple weeks of reading the book, and I will reread this going forward to help me as struggles arise.

Highly recommended.
Customer image
Skylar
5.0 out of 5 stars Recommended to almost anyone!
Reviewed in Canada 🇨🇦 on November 22, 2020
This is an incredibly helpful book. It deals particularly with how to handle emotionally charged conversations, where one or both of you is upset or angry or doesn't want to speak up. As I was reading this, I could only think of one person in my life that I know who actually does all of these things in conversation, and maybe one other person who's decent...meaning I really think the majority of people would benefit from reading this book, even if you don't think you're especially bad at dialogue. I bought this book because I was struggling to phrase things well when I was offering criticism -- it came off too attackingly -- and this has given me so much to think about and so much helpful advice. I think this would be especially helpful to parents and couples. Most of the examples are aimed at people in their 30s-50s, but it really seems like the sooner the better for reading it. The main message of the book was of how to be both honest and respectful -- to not avoid conversations you need to have until they're super big, to be respectful and listen but also to say what needs to be said in a way that the other person can hear without becoming defensive, and these are lessons that will help you with any relationship, including roommates, acquaintances, siblings, etc.

There are also links in this book to videos of example conversations -- I'm on to check those out next, as my response to finishing the book was sadness that there wasn't more! I think my dialogue skills have already improved in only a couple weeks of reading the book, and I will reread this going forward to help me as struggles arise.

Highly recommended.
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8 people found this helpful
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William Leddy
5.0 out of 5 stars Really great book on communicating
Reviewed in Canada 🇨🇦 on April 24, 2022
Verified Purchase
I learned so much about myself and how to be better at making good conversation. Totally recommend to any one who has relationships and this is everyone.
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Bokko
5.0 out of 5 stars Excellent book for anyone who wants to improve interacting with others
Reviewed in Canada 🇨🇦 on January 2, 2021
Verified Purchase
Amazing book!
Must read for anyone who is a beginner at having important conversations and whats to understand where to begin and how to improve.

The book takes you through different steps and techniques to keep in mind as you have your conversations and I find myself coming back to re-read different sections to strengthen the fundamentals.
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Amy Chan
5.0 out of 5 stars Want better relationships? Want to get what you want in conversations and arguments. GET THIS BOOK.
Reviewed in Canada 🇨🇦 on December 7, 2020
Verified Purchase
This should be required reading for grade school. It would surely help a lot of people communicate better, and raise their emotional intelligence. This book is a must read. It helps you in negotiation, in communication, in arguing, in conversing and they are skills you can practice and get better at.
2 people found this helpful
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Lia
5.0 out of 5 stars easy to read and very helpful!
Reviewed in Canada 🇨🇦 on June 30, 2021
Verified Purchase
Buy this book!!! It’s easy to read and very informative! It has really great explanations and tips that are helpful for a variety of situations. I highly recommend this book to everyone :)
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Kody
5.0 out of 5 stars Fantastic Book
Reviewed in Canada 🇨🇦 on February 18, 2021
Verified Purchase
this book is really helpful and has taught me alot i 10/10 would recommend it to anyone that is interested in it and is unsure it is worth the money and comes in good quality for sure!!
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moose
4.0 out of 5 stars Great read
Reviewed in Canada 🇨🇦 on January 1, 2015
Verified Purchase
Brilliant! I have been looking for ways to improve my interpersonal skills and my communication skills. This book is written well, its an easy read and offers great examples to accompany the text. It also has links to free online resources (videos) but I didn't try them.

If you're looking for a way to make difficult conversations easier to tackle, I'd highly recommend this book. There is room for improvement in everyone.

I gave it one less star than perfect as it gets a bit redundant at times, but this could be a plus for some as repetition makes concepts stick better.
9 people found this helpful
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Clayton Stenson
5.0 out of 5 stars Excellent
Reviewed in Canada 🇨🇦 on July 7, 2021
Verified Purchase
This book is amazing. I want to continue to learn and apply the content and I am certain it will change my life!
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Melody
5.0 out of 5 stars Seriously, great book!
Reviewed in Canada 🇨🇦 on January 8, 2020
Verified Purchase
A must have for anyone that has a hard time having hard talks without getting emotionally escalated. It explains why we react this way and how to manage our emotions effectively. It is also entertaining and easy to read! Wish I had found this book years ago. Would've made my life a lot easier
6 people found this helpful
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Sue Paulson
5.0 out of 5 stars An essential guide for successful conversations
Reviewed in Canada 🇨🇦 on April 13, 2015
Verified Purchase
To survive in this world, we all have to communicate effectively. "Crucial Conversations" is an essential guide to doing just that. I love this book! It's written in a clear, step-by-step manner with great examples and simple exercises. As I read each page, I could clearly remember my past conversations that had gone off the rails, simply because I didn't know how to express myself any better. This book has shown me how to correct those mistakes.

If you want to take the "confrontation" out of your crucial conversations, buy this book - you deserve the gift this information provides!
One person found this helpful
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