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I thoroughly enjoyed reading "Work Smarter with Twitter & HootSuite", the second in the "Word Smarter" series by Alexandra Samuel. Although I've been using Twitter since early 2007 and HootSuite for several years, I found there were lots of tips and tricks valuable to people at all experience levels, including how to get the most out of HootSuite. But don't expect a tutorial on how to set up a Twitter account, learn how to do that on you own first. Samuel is so forthcoming about sharing from her own experience with the tools as well as that of other professionals. For anyone looking to manage a Twitter account on behalf of their client, organization or their own business more efficiently, this is a must-read. As Samuel says, "Voila! A nice healthy Twitter feed is yours, in two hours a week," and she gives step-by-step instructions on how you can make it so. Note: tools and apps change and/or come and go quickly, some of them may not exist by the time you read this eBook, regardless the overall insights still apply.