To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
Been using this for years now. Easy, great color that barely fades between monthly applications, and the smell is bearable. The only drawback is the weirdly shaped bottle - it's hard to hold in my hand to shake. A small issue tho for an otherwise great product.
I tried to delete my negative review as I accidentally reviewed the wrong order, but was unable to do so. This 2019 purchase was fine. The review of the 2020 product stands with this update: I did receive a full refund from the seller. Sorry for the confusion!