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I was looking for a lot deeper insight. Good for a starting primer, but if you have been thinking about your Email discipline for some time, it adds very little to what you can find crawling through sites like lifehacker.com and GTG sites.
If you are an even moderate user of Outlook this does not offer anything that I haven't read before. It is too basic for someone in the corporate environment. This is good advice for managing your personal email but not really useful as the rules I have now far exceed what this book has to offer. I felt it was a plug for Gmail.