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Recieved the product open and the housing and bulb half out. There are scratched on the bulb as well looks like it has been touched and mis handled. Which should not be done with a UVB bulb. I am definitely going for a refund.
Fixture is great but the bulb supplied burnt out the first time i turned it on. Burnt bulb first time turning on very frustrated as stores were closed and could not get a new blub and when I email about it i didnt get a reply.
Came in perfect working condition. My bearded dragon seemed more active and happy instantly after adding this to his terrarium. My only issue is that there's no option to get the fixture with the 10.0 UVB bulb instead of the 5.0, which isn't strong enough for most bearded dragons and other desert reptiles.
VERY sturdy hood, it feels very well made. Includes a 5.0 uvb bulb if you didnt know (i didn't realize it came with one when i ordered it). T5 fixtures are a bit pricey but i think this is going to serve me well for many years to come.
I read reviews on this product and I saw good and bad. I decided to Try this fixture out. I really don’t have a problem with this unit at all and have been using it for a couple of days. No issues as of yet.. fingers crossed I do recommend it at this point.
Received it fast and proper packaging. I was so happy. I immediately opened it, took it out. Read the little book, and put it on top of my terrarium. It turned on, I was happy my chameleon would finally have proper UVB light. Then it turned off... I tapped the top, and it came back on. Stayed on for a while, then it turned off again. Kept happening throughout the day, it would turn on with another tap but I figured, that can’t be right -or safe-... I even took the bulb out and back in to see if it was lose... nope, same thing kept happening. Will be returning this.