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I originally bought one of these a couple years ago. I noticed it would only work when plugged in in certain orientations. As near as I can tell while one side of the cable is properly terminated, the other side of the cable is only connected to one side of the USB-C plug. Unfortunately, I missed the refund deadline on my original cable and just sort-of lived with it. It lives plugged in to the charger so it wasn't like I had to mess around to figure out the "good end" too often.
But due to a recent move, I had unplug it, and had managed to completely forget about the issue. At me new place I had to sort out the "good end" again, and realized an easy solution: I'd order a new cable and send my clearly defective one back! It still looked fairly new, and it was deffective after all.
Well my new cable arrived last week... and is identical. Same issue, where one end of the cable simply doesn't seem to have both sides of the USB-C plug connected to the wires. This is more than a two-year gap, so it's definitely from a different batch of cables, so it seems the problem is in the design or manufacting process, not a one-off defect.
And yes, I'm sure it's not my device or my charger, I have used different combinations of devices, chargers, and cables to verify the problem is these Amazon Basics cables.
On the other hand, they are VERY inexpensive. If you need a really basic USB-C to USB-C 2.0 cable (this is NOT a USB 3.0 cable) to charge a phone over a normal "slow charger" (it is also NOT USB-PD compliant), or make a basic data connection, this will work... with a bit of trial an error.
But if you're willing to spend just a few bucks more, buy somthing better. You'll thank me later.
These work great, IF you're able to keep them plugged into your phone. It seems any kind of slight movement will unplug the cord from my phone. At first I thought it was an issue with my phone, but I bought a different brand and it fits perfectly snug. Maybe I just got a faulty cord, but I won't be purchasing this again.
If you just need it for smaller devices like phones, then it’s great. Got this for my iPad Pro and MacBook Pro, but the charging AND data transfer trickles. Even when connected to a high speed charger, it doesn’t charge properly. Charges smaller device like Stadia controllers ok. A bit of a waste of money imho.
Generally I’ve been extremely happy with Amazon Basics products but this USB C cable is an exception.
Compared to other cables on the market the build quality of this cable is sub-par at best. It reminds me of the cheap Chinese made cable manufactures include with other products. I can easily see the connection beteeen the adapter and the cable fraying and coming unloose very quickly.
For the price I expected a lot more. It’s basically the worst feeling cable I’ve bought in a long time.
Oh well the size is what I needed so I guess I’ll just use it till it breaks and switch to a new one.