Top positive review
Customer Service like no other!!
Reviewed in Canada on February 24, 2020
I purchased my first set of knee pads and noticed a minor issue with the location of one of the grommets for the straps. Not a big deal, but it did take a little more time and fight to get the strap clipped on.
The company sent an email asking if I was satisfied and I said I was, but for their info I let them know about the issue. They apologized and they sent out a new pair without hesitation and promised to try to correct the manufacturing error.
Very happy with the knee pads, overjoyed to get treated like a real person when dealing with customer service.
2 HUGE thumbs up! Fan for life!