Amazon.ca:Customer reviews: UGREEN USB 3.0 Sharing Switch 2 Computers 4 Ports USB Peripheral Switcher Adapter Box Selector for PC, Printer, Scanner, Mouse, Keyboard with One-Button Swapping and 2 Pack USB A to A Cable
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  • UGREEN USB 3.0 Sharing Switch 2 Computers 4 Ports USB Peripheral...
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
1,231 global ratings
5 star
68%
4 star
16%
3 star
7%
2 star
4%
1 star
6%
UGREEN USB 3.0 Sharing Switch 2 Computers 4 Ports USB Peripheral Switcher Adapter Box Selector for PC, Printer, Scanner, Mouse, Keyboard with One-Button Swapping and 2 Pack USB A to A Cable

UGREEN USB 3.0 Sharing Switch 2 Computers 4 Ports USB Peripheral Switcher Adapter Box Selector for PC, Printer, Scanner, Mouse, Keyboard with One-Button Swapping and 2 Pack USB A to A Cable

byUGREEN
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Top positive review

All positive reviews›
P.C.
5.0 out of 5 starsWorks great and looks good (for a cable spider)
Reviewed in Canada 🇨🇦 on February 3, 2023
This is an attractively designed switch that seems to work great for mouse and keyboard. I haven't used it with any other peripherals, so YMMV with things like printers.

I've experienced no issues with interference while using a Rapoo 2.4 GHz wireless mouse, and system switching seems to work quickly and flawlessly between two Windows 10 machines.

The only small annoyance so far is the provided USB cables. They appear to be high-quality cables, but they are very stiff and came folded up, as always. This means that the very light switch itself is completely at the mercy of the two cables. I ended up strapping the switch to my monitor stand as tastefully as I could manage just so I could control where it sat and where the cables went. I'm genuinely not sure how UGreen could improve this... maybe at least ship the USB cables in a roll/coil instead of folded, to eliminate those sharp bends that will never go away?
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Top critical review

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Dave in Toronto
3.0 out of 5 starsArachnophobes beware. What they don't want you to see.
Reviewed in Canada 🇨🇦 on May 26, 2021
Have you noticed than none of the sellers of these devices ever show you a real life picture of these devices actually being used?

Marketers generally love to show pictures of their product in use. It helps people visualize themselves using the product. That makes people more inclined to buy their products.

So why not this product? See my attached picture. Arachnophobes relax. Despite appearances that is not a tarantula on top of my Mac mini. That is what these USB switch devices look like in actual use. My Mac mini has just many cables connected to it, but you don't see any of those cables. That's not because of Apple design magic. It is just plain simple, common sense that should be obvious to everyone. Unless, apparently, you are a USB switch designer. The Mac mini like most consumer electronics devices, has all connections at the back.

I searched in vain for one of these products on Amazon where ALL the connections were on the back. All of then have this terrible design flaw. Maybe it keeps costs down, but this particular USB3 switch is among the more expensive. It has no excuse for such poor design.

That is why I can only give this device a 3 star rating, despite none of its competition doing anything better. I think I might have seen a device like this with a wireless remote switching button. Maybe this is why?

If you can live with the virtual tarantula on your desk the functionality of this product is flawless. I have had no problems. I have it attached to my Mac mini and my gaming PC. I have the other side connected to a Logitech webcam, plus a gaming keyboard and mouse, with a lot of built in fancy lights. I have to use an eternal power supply because this is too much drain for a single USB port.

The overall performance works well. Despite having a mix of USB 3 and USB 2 devices connected, the USB 3 devices seem to operate at full speed. For technical functionality I give it a full five stars. But with a cluttered real world design that even the mothers of the product designers could never be proud of, overall I'm being generous with a 3.
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15 people found this helpful

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From Canada

Nick
1.0 out of 5 stars Does not work with MacBook Pro 2019 (or any USB-C upstream connection)
Reviewed in Canada 🇨🇦 on September 28, 2020
Verified Purchase
I was excited to finally solve the problem of having to switch my WFH setup every single day, and I spent a lot of time examining all available USB 3.0 switches. Not wanting to ruin my ports (other reviews indicate competing products have not properly isolated power from multiple USB buses). This was the first product that didn't have similar reviews warning consumers.

I received the item today. I connected the inputs:
* 1: Macbook via a USB-C 3.0 data cable
* 2: PC via the provided male-to-male USB-A 3.0 cable

And the outputs:
1: Keyboard (Apple Magic Keyboard, USB A to Lightning)
2: Mouse (USB A to micro-usb)

The PC is able to detect and use the peripherals, but switching inputs over to the Macbook didn't show it communicating with the hub, and nothing showed up in MacOS's system profiler when examining the USB buses. Perplexed, I started troubleshooting this.

I connected it so that it was only connected to the Macbook and selected the correct input. Still no communication.

I switched to a different USB-A to USB-C 3.0 cable. Nothing.

I plugged my iPad into the USB-C cable. Still nothing.

I switched to using the provided USB-A cable with a USB-C adapter. Nothing.

I plugged my PC into the USB-C cable. This in theory should still work, as it's going USB-A from the switch to USB-C into the upstream computer. I noticed that the lights on the mouse were not lighting up, so I learned that when connecting the hub via USB-C, it does not receive power from the bus. I plugged the switch into the auxiliary 5v power and my mouse lit up, but it still did not communicate with the host.

I have concluded:
* Both upstream ports work
* All peripheral ports work
* The 5V DC in port works
* The button to switch between hosts works
* Using this product with computers that support plugging in USB-A cables works

*** Using this product to connect computers (Windows or MacOS) via USB-C DOES NOT WORK ***

Unfortunately, I have to return this because UGREEN posted in the Q&A section of this item stating that the switch works on a Macbook Pro with a USB-A to USB-C cable, which is simply not true.
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Cal
1.0 out of 5 stars Why not use the Type-B connector for the hosts
Reviewed in Canada 🇨🇦 on November 10, 2022
Verified Purchase
Decided to lower it to a 1 star rating after some time of using it. Without a switch extension to the desk it is a pain trying to switch between hosts. And having USB Type-A connection to the computers are a pain when the cable is lost or not long enough.

Why not use the Type-B connector for the hosts... And having a switch with extension cable like some others and this device would be a 5-star.
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val
1.0 out of 5 stars does not work
Reviewed in Canada 🇨🇦 on January 11, 2023
Verified Purchase
worked fine at first but within a few days it stopped recognising usb cables and just does not work.
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Tommy O'Shea
1.0 out of 5 stars Failed after less than 1 year
Reviewed in Canada 🇨🇦 on October 7, 2022
Verified Purchase
This product worked great at first, it was exactly what I was looking for. Then, one of my USB devices stopped working on it. After that, I started to notice that other USB devices weren't working when plugged into 2/4 of the USB ports. I can only switch 2 USB devices between my computers now, I'll have to buy something else.
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Jeff
1.0 out of 5 stars Constant Issues, unusable.
Reviewed in Canada 🇨🇦 on October 17, 2022
Verified Purchase
When it works it is great - allows the use of four peripherals to be shared between computers at the click of a button.

The issue is the hub disconnects constantly (every few minutes) causing a ten second loss of control each time; This issue makes the unit practically unusable.
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Raymond
1.0 out of 5 stars Worked perfectly for over a year, but issues have come up
Reviewed in Canada 🇨🇦 on March 16, 2022
Verified Purchase
I can't recommend this product if there is a chance for it to fail in the way it did. I use it regularly to switch between my work laptop and desktop. I have 4 devices connected to it and the power is plugged into the device. Mouse, keyboard, headphones and microphone are all. Just recently the my computer stopped recognizing my mic so I had connected it directly rather than through the switch. This fixed the problem but now I can't reliable use the switch since it will randomly disconnect the devices. Headphones, keyboard and mouse are also starting to disconnect randomly which is unfortunate since this was working perfectly for over a year.
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Jonathan
1.0 out of 5 stars Did not work for me - computers took up to 2 minutes to recognize devices
Reviewed in Canada 🇨🇦 on October 27, 2021
Verified Purchase
The product looks good out of the box -- good quality cables, the device seems solid, good build quality with the ports aligning with the case, and good packaging. Does not look cheap by any means.

However, it did not work for me. It would indeed switch devices from one computer to the other, but computers would take up to 2 minutes to recognize the new devices. When switching with a thumb drive in place on the hub, computers would mount and unmount and re-mount the devices multiple times before finally settling down and working. Totally unacceptable performance.

Returned the item and am back to manually plugging and unplugging an Amazon Basics USB hub from machine to machine. At least with that the computers recognize the USB devices instantly, mount them once, and they just work.
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Bre
1.0 out of 5 stars HAZARD: Hot and burning plastic smell, only lasted 15 days
Reviewed in Canada 🇨🇦 on February 26, 2022
Verified Purchase
After 15 days when trying to switch over the product led lights burned out and the device got hot! A terrible burning plastic smell started emitting from the unit so I unplugged it and threw it outside to cool off.

Got the product Feb 10th and it worked OK. Was able to switch between my Ubuntu and Windows 10 PC. Windows 10 said that it couldn't recognize the usb devices when it switched but they seemed to work anyways. Not a smooth transition between machines. I only had a keyboard, mouse, and wireless headset receiver plugged in.
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Thierry
1.0 out of 5 stars No sound pass through
Reviewed in Canada 🇨🇦 on October 10, 2022
Verified Purchase
Keyboard, mouse and RAID enclosure all work fine, absolutely no audio peripherals work with this switch.

Kind of pointless if you want to use it and have an external sound card
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Collin Kavaner
1.0 out of 5 stars Broke in less than 6 months
Reviewed in Canada 🇨🇦 on June 7, 2022
Verified Purchase
Terrible product. I need this exact type of USB switcher as I switch between two computers every day. Worked as intended for 5 whole months then broke. Now it constantly switches back and forth without even pressing the buttons. Even if I happen to touch one of the cables a bit it starts constantly connecting and then disconnecting. I am disappointed with this product.
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