To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
I bought 2 of these extended warranty plans, but invoice details on Amazon don't indicate which purchased items are covered. Writing an inquiry to Amazon opened a form that was sent to Asurion. An Asurion agent quickly replied to tell me that the warranty plans likely covered 2 items that I bought on the date that the plans were purchased. They could not specify what those items were. Looking through my emails, I found 2 emails from Asurion confirming purchase of 2 extended warranty plans. Looking at the details of the email, there is nothing at all indicated under "Covered Product". The Asurion agent urged me to contact Amazon Customer Service. I did. I was disconnected. The Asurion extended warranty plans are clearly low-to-no value products. Don't waste your money