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This book draws together other ideas I have been working to infuse into my management practices, namely radical candor (Scott) and vulnerability (Brown). I will be buying additional copies to give to colleagues and friends who are wanting to improve their work culture. Highly recommend.
Superficial 200-word ‘cases’, with no depth or insider perspective, cobbled together around quite general pointers. Exceptionally important topic but content could be condensed into a blog post with little or no loss of meaning.
Deep familiarity with a few of the cases suggests a substantial misreading of what was really going on, with trends that often reversed themselves within a few years.
Overall impression is that author uncritically reproduces executive talking points on what they did, without (ironically) investigating other stakeholders’ experiences.
I work in an organisation that thinks it values everyone, and aims to have an open and honest culture, but there's variability in how that gets implemented and there are still knee-jerk threats made about "if anyone does that again, they'll be..." So even in a relatively mature organisation with a generally good safety culture, and good intentions, there is still lots for each individual to understand about the impacts and implications of what they say and do. I'm lucky in that at least my organisation and industry know where they ought to be heading, there are others where the philosophy in this book will be completely eye-opening. Read it, use it and share it.
This book is absolutely outstanding. Time after time, the examples give deep insight into the perils of fear-based, command and control cultures that can bring down an organisation. But this isn't just a list of examples good and bad. The author builds a model and a toolkit guide - explaining how to implement a culture of psychological safety in which people speak up. If you ever worry whether people are telling you what's really going on - this is the help you need. I would give it 6 stars if allowed.
I am an owner of a company, and school principal, and wanted to learn more about organisational psychology, and to understand HR better than I do. It's an easily read book, and the author develops and maintains interest is through reference to real life examples of workplace and corporate practice in the vein of 'The Innovator's Dilemma''. It's not one of those 'Can't put down' books (which, along with being a little repetitive, is why I gave it 4 stars not 5), but for a layperson, not formally read in psychology, and interested in either making your company work, or understanding the toxic environment you may be working in (read bullying), then this is certainly a very worthwhile read.
The book reads well and its examples are useful for those relatively new to organisational leadership but it reiterates a narrative that has been around for a very long time. For me it doesn't offer anything new and/or thought provoking.