Amazon.ca:Customer reviews: Burley Design Accessories Encore X

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J. C

Great trailer but nearly impossible to set up first time.

Reviewed in the United Kingdom on April 1, 2022

Verified Purchase

Found best price on Amazon. First product I have had to read the manual for in decade. The assembly of the trailer is incredibly difficult you need to reach through to grab a bar and pull it together with another bar until it clicks. The first assembly is nearly impossible. Burley acknowledge this and recommend keeping the trailer expanded for a number of days to allow the skin to stretch. This is not feasible for me as the trailer is kept in outside storage. If you had 10% less strength or determination than me, I'm confident you would never be able to assemble the trailer.

I have been using it for a few weeks now and my 16 month old loves it. The luggage capacity is enormous and the suspension is useful for cycling down paths with tree roots and cycling off of curbs. Very impressed with this product.

Brian

Great product but poor ventilation.

Reviewed in the United States on June 27, 2019

Verified Purchase

Almost everything about this trailer is fantastic. It's very sturdy. The materials are excellent quality. It offers a very smooth ride for the person on the bike and the kids in the trailer. My only complaint (and it's a big one) is the poor ventilation. The rear plastic window does pop open when air is forced through the trailer while it's in motion. But, while at a stop or riding slowly through areas with little to no wind (i.e. our housing track), the air inside becomes stagnant and warms up very quickly. Especially with two kids in tow. This is happening with our current weather here in Southern California which is only in the mid to high 70's. My wife and I rode our bikes to lunch this afternoon. It was maybe a 10min ride? The wind was at our backs on the way home. By the time we got back both of my kids were dripping sweat.

Unfortunately, the only way to get a rear zip up plastic cover is by paying an extra $200 for the top end model. That's not going to happen. So now I'm trying to see if I can work something out, like mounting a small battery operated fan. If that doesn't pan out then I guess I'll just have to return this and settle on another brand.

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5 star		86%
4 star		7%
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2 star		2%
1 star		3%

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Burley Design Accessories Encore X

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