Top critical review
Company 1-year guarantee is BS!
Reviewed in Canada 🇨🇦 on May 12, 2021
My wife and I ordered these diapers, along with other designs from Alva Baby, for our son, only to find that they leak. We tried every YouTube hack and pinterest "stop leaks now" link with no luck. Finally, we tested the product by pouring water straight into the diaper to see how it absorbs. IT DID NOT ABSORB. It just pooled together in a puddle in the middle of the seude. Upset by the inferior quality we emailed the company to complain and quoted their "SINCERE SERVICE & NO RISK －1 year guarantee. If you have any problems with the product, please feel free to contact us, we’ll send you a new one or refund your money of your choice." found in every product description. They requested we send them videos of our son in the diaper while the leaks occurred. After we told them we weren't going to actively put our son in a leaking diaper, they continued to make up other ridiculous hoops for us to jump through before they would give us a refund.
Long story short: they still have not given us a refund and have now told us to contact Amazon if we are unhappy with our purchase.
DO NOT BUY FROM THIS HORRIBLE COMPANY. Spend the extra money and get quality diapers from an honest company!