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If you've read any of Kris' or Firmsconsulting's publications, it is an immediately familiar style. While the style and delivery is predictable, the content and insights are fresh and well presented.
Most of the time, business, ethics and process are very dry topics. The outcomes may seem glamourous, but it is ultimately dry and even boring at times. What Turquoise Eyes does, is bring the reader through a narrative and an account. We get to understand the situation and why people react in certain ways. Being able to relate with the protagonist and the team not only allows us to learn about consulting and business decisions, but causes us to pause and think about how we might react
"If learning is engaging, it will stop being a chore."
It was a wish many people (including me) shared but difficult to achieve, especially in teaching complex business knowledge. Yet, the author delivered the promise she made in the opening note.
It wasn't just a business case with more context or anecdotes that up to readers to interpret. It was well crafted. You would learn problem-solving and critical thinking from a conversation, an email, a character's internal debate, even from someone's complaint on a hangover.
And I burst out laughing when I saw a live HBR article in the plot. What an innovation of "breaking the wall". It succeeded in drawing me to read an article that would've been ignored elsewhere.
Is it a good novel? Oh yeah.
I rarely read novels and am not the best person to comment on this. What I can say, though, is that as a calm person, I couldn't help posting my exclamation on social media, and it was only the first chapter in.
There weren't only business and politics, there were living people with complexity, there was history, and of course, fate.
Much like The Goal: A Process of Ongoing Improvement Paperback did with Operations, Turquoise Eyes achieves the same impact but in teaching the reader about critical thinking, problem solving, and ethics over the course of a fictional novel. Set in the context of an emerging market, the book takes the reader on a consulting project in the financial services sector where the outcome of the work has great implications for the client and society at large. A pleasant and riveting read for those curious about the business world, consulting, or are seasoned business professionals. This book excels in being able to eloquently communicate and teach the core principles of economics and business (e.g. implications of a high fixed cost business model). As well, teaches a number of core consulting skills most important of which is being able to effectively define a problem and break the problem into its key drivers. A recommended read particularly for those not yet sure if about a career in business.
Do not let the novel format of the book fool you. This is an excellent book on how to solve complex and critical business problems that will elevate your career whether you are a consultant or manager in industry. The book takes you through a consulting engagement in the financial services industry in a narrative style filled with plot twists and drama. The drama is not however exaggerated and it details realistically major challenges you will face in a critical business situation. Furthermore, each chapter teaches you core economics and business principles that you can apply to your career.
Do yourself a favor and read this book, if not for the benefit of your career then at least for the pleasure of reading it.
After ages i read something which is so engaging. My feeling is all those people who have superb ability to fantasize and do mental trailing, they will gain the maximum from this novel. To " Think Through Predictively to Identify Problem" becomes easier if one has the combo of structured thinking and deep mental visualization skills. While I reading this novel, i was trying to imagine the type of mental somersaults Kris mind must have done when thinking about the plot of this novel and then putting all the pieces together as a real world business case. Hats Off to you Kris. My key takeaways from this book are as follows 1. Decision Making for consultants during the engagement process becomes easy if their Ethical sensibility drives the decision making process than burden of safeguarding Client Interest 2. The intention behind any action influences the outcome more than the implementation steps/actions of the recommendation. When framing recommendations for clients, Consultants can figure out possible outcomes (which may be hidden disaster) if the client a) Changes the intention (from good to evil) and b) implements the opposite of recommendation 3. AI now matter how much it get developed, will always have its limitations and this limitation is not related to AI ability to run complex scenarios. This limitation is more about those things/things/thoughts which is "data" but not considered as "Data". So far in consulting, for us data is anything we have qualitatively or quantitatively measured/estimated/assumed/calculated. What about the data which is linked with mental thoughts and if those thoughts are not expressed chances are the data associated with those thoughts can't be figured out. For Predictive Problem Solving which is critical 4. Without understanding the complexity of human mindset and the interaction of humans, it is impossible to polish Predictive Problem Solving. In our conventional problem solving we are more skewed towards events/possible events but for Predictive we needs to be more focused on understanding the behaviours, patterns of human behaviours and how those patterns will create events/created events in the past
Finally, i am just trying to imagine what if Kris starts preparing for another novel, the plot of which will be as follows " Year is 2020 and global pandemic has impacted every country and economic sector. How Different actors e.g. developed countries, emerging markets, under developed countries, aviation industry, health care, toursim, textile, energy, Large corporations, SMEs etc struggled during pandemic and figure out actions to sail through this time and survives and grow in " New Normal"
I thoroughly enjoyed the book. It offers a innovative way of thinking about problem solving through a compelling story that keeps the reader engaged. The proactive problem solving approach is a useful reminder to mitigate risk before it occurs. The lessons presented in the book are in the form of a story that is extremely easy to follow and derive the core messages.
This book makes learning about problem solving, politics and business fun.
It's essential reading for anyone who has ever found themselves in the 'firing range' in work and wants to sharpen their problem solving skills so you can thrive and do good for others.
Don’t be fooled by disarming title of the book. Turquoise Eyes packs serious training punch for problem solvers. Unlike traditional books on problem solving and critical thinking, this book doesn't start out with talking about cognitive biases or disaggregating the problem. Instead this book approach is very different.
The author does a remarkable job teaching problem solving skills weaved within a fast paced action packed page turning story. Each chapter opens up a new thread in the situation, as different players try to get their head around a slippery problem. Along the way you experience the messy side of problem solving and see how challenging problems can be tamed by following a rigorous problem solving approach.
I really enjoyed the story and problem solving gems dropped along the way. I highly recommend this book for anyone looking to develop their problem solving and critical thinking skills.
A lot of advanced concepts told in a compelling story with interesting, believable characters. I feel like my mind has been opened up and will definitely need a few more passes to properly digest the information contained plus enjoy the experience again like a favourite movie.
Very relatable to my own experience in the corporate world. Highly recommended.
We hear about corporate crises often and wonder how these situations pan out. This novel is a compelling and entertaining narrative on how each player in the story applies their business judgement to disentangle a complex situation. The book throws light on problem structuring and critical thinking.