To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
I'm working in a bit of a colder space, so it is hard when set, but carved really nicely. I don't have the proper equipment for melting to the right temperature, but it does melt very smooth and flowed into the places I needed it to. Very happy.