Amazon.ca:Customer reviews: Retrospec Lenox Car Rack Four Bike Mount Hitch
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  • Retrospec Lenox Car Rack Four Bike Mount Hitch
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  • Customer reviews

Customer reviews

4.1 out of 5 stars
4.1 out of 5
2,880 global ratings
5 star
54%
4 star
25%
3 star
7%
2 star
4%
1 star
9%
Retrospec Lenox Car Rack Four Bike Mount Hitch

Retrospec Lenox Car Rack Four Bike Mount Hitch

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Top positive review

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Dylan
5.0 out of 5 starsGood Deal for an Inexpensive Price
Reviewed in Canada on August 2, 2019
I was skeptical of this bike rack as it is considerably less expensive than any other bike rack. We just took it on a 2,000 km road trip and had no problems whatsoever. The rack is easy to assemble, easy to use, and is as sturdy as any other bike rack. No complaints yet. Will update review if any issues arise.
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26 people found this helpful

Top critical review

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Alexander
2.0 out of 5 starsVisible Rust in 48 Hours - Nut Housings too Large
Reviewed in Canada on June 1, 2021
I was disappointed by the state of the product when it arrived; a bit of paint chipped, scuffed-up/dirty rubber holders and sticker ripped. Should be better packaged or checked before shipping. Unfortunately things rapidly got worse. One of plastic ends of the holders was broken off in the box but I did not notice until the rack was on my car (see photo). The hexagonal holes on each holder are inconsistent in size and many would not hold the nut when tightening the bolt with the Allen key. As a result the bike slid around while driving. Finally, I noticed rust on the second day of use (see photos). Finally, a Tetris expert might be able to fit 4 adult bikes on this, but I cannot imagine getting more than 3. In 'Retrospect' I deeply regret going with a generic brand to save a bit of money. Will return and purchase a quality product instead.
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4 people found this helpful

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From Canada

Dylan
5.0 out of 5 stars Good Deal for an Inexpensive Price
Reviewed in Canada on August 2, 2019
Verified Purchase
I was skeptical of this bike rack as it is considerably less expensive than any other bike rack. We just took it on a 2,000 km road trip and had no problems whatsoever. The rack is easy to assemble, easy to use, and is as sturdy as any other bike rack. No complaints yet. Will update review if any issues arise.
26 people found this helpful
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Alexander
2.0 out of 5 stars Visible Rust in 48 Hours - Nut Housings too Large
Reviewed in Canada on June 1, 2021
Color Name: BlackStyle: 4 BikeVerified Purchase
I was disappointed by the state of the product when it arrived; a bit of paint chipped, scuffed-up/dirty rubber holders and sticker ripped. Should be better packaged or checked before shipping. Unfortunately things rapidly got worse. One of plastic ends of the holders was broken off in the box but I did not notice until the rack was on my car (see photo). The hexagonal holes on each holder are inconsistent in size and many would not hold the nut when tightening the bolt with the Allen key. As a result the bike slid around while driving. Finally, I noticed rust on the second day of use (see photos). Finally, a Tetris expert might be able to fit 4 adult bikes on this, but I cannot imagine getting more than 3. In 'Retrospect' I deeply regret going with a generic brand to save a bit of money. Will return and purchase a quality product instead.
Customer image
Alexander
2.0 out of 5 stars Visible Rust in 48 Hours - Nut Housings too Large
Reviewed in Canada on June 1, 2021
I was disappointed by the state of the product when it arrived; a bit of paint chipped, scuffed-up/dirty rubber holders and sticker ripped. Should be better packaged or checked before shipping. Unfortunately things rapidly got worse. One of plastic ends of the holders was broken off in the box but I did not notice until the rack was on my car (see photo). The hexagonal holes on each holder are inconsistent in size and many would not hold the nut when tightening the bolt with the Allen key. As a result the bike slid around while driving. Finally, I noticed rust on the second day of use (see photos). Finally, a Tetris expert might be able to fit 4 adult bikes on this, but I cannot imagine getting more than 3. In 'Retrospect' I deeply regret going with a generic brand to save a bit of money. Will return and purchase a quality product instead.
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4 people found this helpful
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A guy from Winnipeg
5.0 out of 5 stars Impressed.
Reviewed in Canada on August 5, 2019
Verified Purchase
I purchased the 5 bike model of this carrier hitch. It was around $120 when I picked it up. Its something I will use maybe 5 times a year, so I didn't want to break the bank. I have to say the quality is pretty solid. I'm amazed the can offer this for the price they do. I read a review where the customer's bike fell off on the highway ?!? Because of this, the first time I used it I threw an extra bungee cord or two of my own around the 5 bikes I racked... but the provided straps held tight so I haven't bothered since. Perhaps if you have a $5000 bike you may want to spend a bit more on a carrier? but I don't see how a $1000 carrier can be that much better than this one.
10 people found this helpful
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Paul Adams
1.0 out of 5 stars Not sturdy enough for 5 or even 4 bikes
Reviewed in Canada on September 1, 2019
Verified Purchase
We purchased this rack to be able to carry 5 bikes on a camping trip with 3 grandsons. After a short leg of about 150 km one of the support arms had bent down so for the next leg we reduced to 4 bikes on the rack, but both support arms bent down significantly. For our final leg we reduced the load to 3 bikes and removed all front wheels and seats to keep the weight down and made it home. I won't be using this rack again.
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Paul Adams
1.0 out of 5 stars Not sturdy enough for 5 or even 4 bikes
Reviewed in Canada on September 1, 2019
We purchased this rack to be able to carry 5 bikes on a camping trip with 3 grandsons. After a short leg of about 150 km one of the support arms had bent down so for the next leg we reduced to 4 bikes on the rack, but both support arms bent down significantly. For our final leg we reduced the load to 3 bikes and removed all front wheels and seats to keep the weight down and made it home. I won't be using this rack again.
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8 people found this helpful
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Backdoor
3.0 out of 5 stars Wish the cradles were just a bit bigger
Reviewed in Canada on August 9, 2021
Color Name: BlackStyle: 2 BikeVerified Purchase
The mount is good, however, with the thicker frames on todays mountain bikes I wish the cradles were just a touch bigger. Currently the cradle handles a 1" Tube frame perfectly, unfortunately mine is likely 3" tube and it causes the bike to roll a bit. Some sort of lateral securing method would be good to think of in the future to hold the bike close to the hinges, I had to purchase additional strapping as my bike nearly flew off the mount on the highway.
2 people found this helpful
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Michael
5.0 out of 5 stars Awesome value for money, considering that it can really take 5 bicycles
Reviewed in Canada on October 2, 2020
Verified Purchase
Very good bycicle carrier. We use it extensively. Usually for 3 bicycles but also for 4 and 5 occasionally and we have never had any issues. Bicycles are holding in place well. It is also very quick to mount and dismount whenever needed. It has the option also to be tilted to open your boot, which can be easily done when it is empty. But I tried it once with 5 bicycles mounted and it was very difficult to put it back straight simply due to bicycles weight. Overall I highly recommend this carrier, very good value for money.
3 people found this helpful
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Bilal Daud
3.0 out of 5 stars Good purchase with the price tag
Reviewed in Canada on July 8, 2021
Color Name: BlackStyle: 4 BikeVerified Purchase
This product is good. I gave a rating 3 start because there are certain pros and cons in it. Pros is that it did fit to my Nissan Path Finder 2020 trailer hitch receiver and its easy to install. Cons are that the pin that goes in the middle to keep intact the lower bar and middle standing bar get stuck often and I have to move that bar up and down to move the pin inside. Secondly that bike rack keeps on making sound when braking or on bit uneven place when bikes are not on it specially, also the plastic holders gets loose with time so we have to tight them up again. Not sure if the rubber straps on holder will break off eventually with weather and rain etc but its quite sturdy when it comes to putting the bike on it and require some force to put that on to its button.
2 people found this helpful
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Peter Spearing
4.0 out of 5 stars Good for the price, but some parts are not made for outdoors!
Reviewed in Canada on April 15, 2022
Color Name: BlackStyle: 2 BikeVerified Purchase
Easy to put together and easy to fit. For the price it’s a good product and does the job. Few things to know.

1. The straps take some hand strength to use.
2. The unit is low so not for a car. SUV and up or you will ground out.
3. You can’t slide a locking device into the tow bar as this product uses a threaded bolt. But you can just loop a bike lock around it and that works.
4. You need some spanners to tighten the bolts more than the simple devices that come with the package. This makes it more sturdy.
5. The bolts for the bike supports are not fit for purpose and rusted already. Will have to swap them out before they fail.

I use it daily for short trips but not put two bikes on it yet so cannot comment on holding weight. Make sure you don’t exceed its limits like any product and I’m sure it will be fine.
Customer image
Peter Spearing
4.0 out of 5 stars Good for the price, but some parts are not made for outdoors!
Reviewed in Canada on April 15, 2022
Easy to put together and easy to fit. For the price it’s a good product and does the job. Few things to know.

1. The straps take some hand strength to use.
2. The unit is low so not for a car. SUV and up or you will ground out.
3. You can’t slide a locking device into the tow bar as this product uses a threaded bolt. But you can just loop a bike lock around it and that works.
4. You need some spanners to tighten the bolts more than the simple devices that come with the package. This makes it more sturdy.
5. The bolts for the bike supports are not fit for purpose and rusted already. Will have to swap them out before they fail.

I use it daily for short trips but not put two bikes on it yet so cannot comment on holding weight. Make sure you don’t exceed its limits like any product and I’m sure it will be fine.
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Med-one
5.0 out of 5 stars Sturdy
Reviewed in Canada on August 23, 2019
Verified Purchase
Great product, holds my bike well and keeps it sturdy. It's easy to fold down with the pin to access my trunk.
Customer image
Med-one
5.0 out of 5 stars Sturdy
Reviewed in Canada on August 23, 2019
Great product, holds my bike well and keeps it sturdy. It's easy to fold down with the pin to access my trunk.
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11 people found this helpful
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DT_TO
5.0 out of 5 stars Well made, easy install, sturdy and secure!!
Reviewed in Canada on April 18, 2020
Verified Purchase
I am not sure why people are in anyway negative about this bike rack. I just got mine and it has been great for taking our 4 bikes to the cottage.

The rack is well made, easy to setup and was sturdy and holds the bikes firmly in place. I was very happy to see they included 2 wrenches with the rack that you need to install the rack. Definitely recommend, great rack for a decent price. No complaints here.
2 people found this helpful
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