To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
The author shares her excellent research work that constitutes the book's core. However, I miss innovative solutions to the issues of rampant individualism in organisations. Some of the solutions offered are déjâ vu which has disappointed me.
I enjoyed Dr. Parath's book. In addition to the kind of research one might expect from an academic, I liked hearing stories about clearly successful teams and learning what they are doing right. From this, I took note of a number of practical nuggets to remember.