We are veterans when comes IOTs and domotic, vocal assistants has been the "thing" of the last 3 years for our family. We preordered the the second generation echo show and received it on Nov 11. Display amazing, but sound was not "sharp" and basses were too evident. Open the equalizer, set the bass all the way to min and the treble almost to the max but the voice still sounded bassy. Your experience may be different. We returned the unit, we are currently using the FIrst Generation Echo show, 2 Echos and several Dots around the house, super happy about all of them.