Customer Review

Reviewed in Canada on July 16, 2020
I have been troubleshooting this doorbell for a month now and can not get it to trigger the motion detection alarm when people are walking directly to and from my door. I have a set of four stairs to my door and you can walk straight to my door and back to the street without triggering the motion alarm. The doorbell is installed directly next to the door exactly as instructed. I have tried every single combination of settings to no avail. Ring recommended I buy the wedge kit. I did, and there has been no improvement. Regardless of using 1, 2, and even 3 wedge pieces. In fact it seems to have made the problem worse. No matter what I do, I can’t make this product work as advertised. The motion detection feature is not reliable at all.
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