I cannot thank the maker of this product enough - being able to review and save our precious home videos from the 90's is something I will cherish forever. This was SO simple to use. I have a Mac and had zero issues - sometimes the picture quality wasn't the best but that is to no fault of the product, rather a VHS tape that has literally sat around since 1999. My whole family has enjoyed seeing our memories come to life again. I highly recommend this product!!!!!